Chief of Staff

About this role

Who is Nest Health?

As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States.

What does it mean to be a part of a startup?

Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:

- Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities

- Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas

- Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes

- Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified

- Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively.

What is the purpose of this role?

The Chief of Staff acts as a strategic thought partner and force-multiplier for the CEO and COO, and the organizing force behind the executive and senior leadership teams. Primary responsibilities include investor relations across both venture and philanthropic / grant capital, building and executing Nest's fundraising strategy, board management, running the operating cadence of the executive and senior leadership teams and high-level strategic and administrative support. Preferred would be someone with experience / interest in fundraising and capital formation-venture, foundation, and grant- who can help to represent Nest externally and serve as a strategist on Nest's capital pathway. This role reports directly to the CEO and works in close partnership with the COO. Critically important is a confident communicator and leader, someone with excellent emotional intelligence and a flexible and creative mindset.

What you'll do?

Executive Leadership Support

- Orchestrate strategic time management for the CEO and, on occasion, the broader executive team

- Understand CEO and COO priorities and act as air traffic controller through effective schedule management and plan agendas and ensure materials are available for internal and external meetings that involve the CEO

- Plan and execute strategic conferences, high-level meetings, company-wide events

- Provide strategic context and recommendations for executive decision-making

- Function as a strategic connector between different organizational initiatives

- Lead and structure Executive and Leadership team meetings to ensure clear agendas, productive discussion and alignment on key points and timely follow-up with clear action items and owners to ensure that next steps are clearly defined and documented

- Own the operating cadence of the executive and senior leadership teams- meeting calendar agendas, decision logs, and accountability for follow-through so both groups run with clear priorities, owners, and deadlines

Stakeholder Management

- Own investor relations strategy and execution drafting investor updates, building investor and board materials, tracking reporting commitments, and serving as a day-to-day point of contact for Nest's venture investors in partnership with Nest's CEO, COO, and CFO

- Own relationships and communications with philanthropic and grant funders, including foundation program officers, family offices, and impact investors, ensuring consistent narrative, reporting, and stewardship

- Support board and investor meetings, developing agendas, creating presentations, taking minutes, and ensuring follow-through

- Facilitate productive engagement between executive leadership and key external stakeholders especially investors, foundations, health plans, and government partners

Strategic Development and Planning

- Lead and drive the development, alignment, and ongoing tracking of OKRs, contributing to strategic planning initiatives and ensuring long-term goals and objectives are clearly defined and achieved

- Conduct research and analysis to support executive decision-making

- Serve as a central driver of enterprise-wide initiatives, coordinating across all functional areas and bringing together the appropriate Nest capabilities to ensure success

Operations and Organizational Effectiveness

- Manage special projects t

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