Change Manager – North America

About this role

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

External Please note: This opportunity is being offered as a permanent full-time position with Haleon for external candidates.

Internal Please note: Internal candidates may be considered for this opportunity as a secondment assignment, subject to business needs and approval.

​ About the role   The   Change   Manager   – North America   is crucial in shaping how people experience and contribute to change across Haleon. The role enables,   coordinates   and executes our strategic programmes, owning the local change strategy and roadmap within an assigned Operating Unit or Function to ensure a coherent change experience.   

The   Change   Manager – North America   will focus on the people side of change -   identifying , preparing, and equipping our colleagues to adopt changes in ways of working, roles, operating models, business processes, systems, technology, culture and more. It will report into the Change Management   CoE   Director (Centre of Excellence) and support a collaborative effort to drive change excellence at scale. This role involves significant stakeholder engagement and strategic change partnering to coordinate activities and act as a bridge between programmes and local teams on change. It will require close collaboration across a variety of stakeholders to scope, understand,   localise   and implement changes and cultivate a local change network.   

This is an exciting opportunity for an experienced individual to join a leading global organisation   with an exciting transformation agenda . We are seeking individuals with demonstrable experience and passion for designing and executing strategic change locally, as well as contributing to developing   Haleon’s   broader transformation capability .  

Key Responsibilities:  

Change Strategy & Planning   

• Drive the execution of strategic transformation initiatives landing in assigned Operating Unit or Function by developing a change strategy and actionable roadmap .      

• Understand changes   impacting   the assigned Operating Unit   by conducting change diagnostics (e.g., impact assessments) and   identifying   targeted change interventions.  

• Ensure alignment to   Haleon’s   culture strategy throughout change planning and execution, embedding behavioural shifts for true adoption .    

Change Execution & Adoption  

• Proactively support the delivery and adoption of change, including   facilitating   workshops, defining success metrics, assessing change effectiveness, measuring   adoption   and coordinating local knowledge management plans.  

• Partner with Programmes to develop local business readiness criteria ahead of going-live with change initiatives.  

• Hold programme and business leads to account for leader-led change execution.   

Stakeholder Engagement & Communication  

• Anticipate stakeholder needs and potential areas of resistance to drive change outcomes, proactively   identifying   targeted mitigations .    

• Coordinate change activities across relevant stakeholders and teams (HR, Communications, Programmes, Capability Leads, L&D, etc.), acting as a bridge between Programmes and local teams  

• Develop and oversee the implementation of local communications and engagement plans, including mapping key stakeholders, agreeing the engagement approach with business leaders and HR, and tailoring programme change narratives for local needs.   

Change Capability Building   

• Build a holistic change capability strategy and plan for assigned Operating Unit or Function, ensuring alignment to the enterprise skills framework.   

• Develop and execute the change learning plan and curriculum with subject matter experts, partnering with Programme leads, Capability Leads, and HR to   identify   training needs and ensure   appropriate training   plans are in place, including measuring effectiveness.  

• Coach and upskill business leaders on change management, holding them to account for role modelling change and culture and driving uptake in their Operating Unit or Function.   

• Contribute to continuous improvement and knowledge sharing through the change management community of practice.   

Change Measurement, Risk & Benefits Management  

• Review and report on change outcomes and benefits, grounded in metrics, with clear return on investment and linked to business outcomes.   

• Identify ,   document   and support the mitigation of key change management risks within the assigned Operating Unit or Function, working effectively across workstreams to implement interventions and resolve issues.  

Why you?   

Basic Qualifications:  

• Bachelor’s degree and minimum 10   years   experience   in similar role.   

• Proven   track record   of executing change programmes within complex, matrixed environments,   demonstrating   ability to   operate   effectively across diverse, global teams .    

• Proficiency   with portfolio-level change management including prioritisation,   sequencing   and   operating   across interdependent transformations .    

• Ability to translate an enterprise-level change strategy and ro

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