Center Manager (PACE)

About this role

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in ‑ home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission ‑ driven care teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Estimated Start Date: 11/2/2026

Role Scope : The PACE Center Manager oversees the daily operations of the Habitat Health PACE Center to ensure safe, efficient, and participant ‑ centered delivery of services. Reporting to the Center Executive Director, the Center Manager leads and supports clinical, social, and operational staff, ensuring smooth coordination across all center ‑ based workflows. This role is responsible for maintaining regulatory compliance, supporting interdisciplinary team (IDT) processes, and ensuring participants experience high ‑ quality care while at the Center. The Center Manager partners closely with the Medical Director, Clinical Services Director, and Practice Operations leadership to meet performance goals, uphold quality standards, and foster a positive, collaborative environment for participants and staff.

Core Responsibilities & Expectations for the Role

• Oversee daily PACE Center operations, including participant flow, staffing, scheduling, and coordination of services to ensure safe and efficient care delivery.

• Participate as an active member of the IDT and support other members by ensuring timely assessments, care planning activities, documentation, and collaboration across clinical and social care disciplines.

• Maintain compliance with PACE, CMS, DHCS, ADHC, and state regulations, including monitoring documentation accuracy, regulatory timelines, and audit readiness.

• Lead and support center staff through coaching, performance management, workflow guidance, and fostering a culture of accountability and teamwork.

• Monitor operational and quality performance metrics, identify gaps, and implement improvements to meet Center level goals and service level agreements (SLAs).

• Address operational barriers, participant concerns, and workflow issues in real time, escalating complex challenges when appropriate.

• Maintain a safe, organized, and welcoming Center environment, ensuring adherence to safety protocols, infection control standards, and emergency preparedness requirements.

• Partner with the Medical Director, Clinical Services Manager/Director, and Practice Operations leadership to align daily operations with organizational priorities and participant needs.

• Perform related duties as assigned to support smooth Center operations and high ‑ quality participant experience.

Required Qualifications:

• Bachelor’s Degree Health Care Administration, Business Administration, or Public Health or equivalent work experience.

• Three (3) to five (5) years of experience leading teams in a senior care services area working with elderly population.

• Ability to work cross-functionally with clinicians, leaders, stakeholders and communicate effectively at all levels.

• Strong decision-making skills with ability to prioritize needs across the Center, plan and execute scalable processes.

• Proven ability to lead strong teams, manage and drive performance, and deliver on organizational and team goals effectively

• Aligns with our purpose and our values, and is excited about living those out in daily practice

• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement

• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.

• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice to have:

• Bilingual

• PACE or ADHC/CBAS experience

Essential Functions & Physical Requirements

The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Team members in this role may be expected to:

• Work in healthcare, administrative, or community environments depending on role needs.

• Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems.

• Remain stationary and/or move about for extended periods, consistent with job duties.

• Operate standard office equipment and/or clinic tools (e.g., computers, phones, documentation systems).

• Travel between work sites or community locations as needed.

• Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required.

• Perform tasks that may involve bending, reaching, lifting, or assisting participants, depending on role responsibilities.

• Lift, carry, push, or pull supplies, equipment, or materials typically up to 25–50 pounds, with assistance or mechanical aids, depending on job duties and role responsibilities.

Compensation:

The anticipated base salary ra

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