Casework Intern (Fall 2026) - UNPAID

About this role

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND:   Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation   assistance , resettlement services, and advocacy for refugees and victims of oppression or violent conflict .    Domestically, our 29 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.  

SCOPE OF WORK:   IRC Richmond’s Casework   department   provides direct support to newly arrived refugees and other eligible populations during their   initial   resettlement period. The Casework Intern will support caseworkers with a variety of responsibilities related to client stabilization, service coordination, and community integration. Responsibilities may include assisting with client appointments, supporting public benefits enrollment, helping clients access healthcare and community resources, preparing documentation and case notes, supporting cultural orientation activities, and   assisting   with administrative and logistical tasks. The intern will work closely with casework staff to help ensure clients receive   timely , coordinated services and support during their first months after arrival.  

RESPONSIBILITIES:   

• Attend IRC Volunteer/Intern Orientation   

• Support caseworkers with client appointments and service coordination   

• Assist   clients with accessing community resources and navigating public systems   

• Help   clients   complete applications and   required   paperwork for services and benefits   

• Support Cultural Orientation sessions and client education activities   

• Assist   with transportation coordination and accompaniment to appointments as needed   

• Prepare required documentation for case files and enter case notes   

• Support scheduling, follow-up communication, and general administrative tasks   

• Assist   with organizing and   maintaining   client files and records   

• Help coordinate donations, supplies, and client   needs as   assigned   

• Advocate for clients during service delivery and represent IRC professionally   

• Maintain confidentiality and adhere to IRC policies and procedures   

• Track hours and   submit   a monthly timesheet through IRC’s online Volunteer Dashboard  

REQUIREMENTS:   

• Excellent written and verbal communication skills  

• Detail-oriented,   organized   and reliable  

• Reliable, organized, and able to complete tasks within deadlines  

• Successful navigation of a complex and fast-paced environment  

• Must have access to a car and a clean driving record    

This position   is unpaid and   reports to   the   Casework Supervisor.  

IRC is an Equal Opportunity Employer IRC considers all applicants   on the basis of   merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran   status   or disability . 

  PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct . Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding , Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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