Case Management Social Worker - Neuro Expansion

About this role

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title Case Management Social Worker - Neuro Expansion Location Cleveland Facility Cleveland Clinic Main Campus Department Clinic Nursing-Nursing Institute Job Code T99256 Shift Days Schedule 8:00am-4:30pm Job Summary

Job Details

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor,   state-of-the-art   facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple   sclerosis   and stroke.   

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as   additional   operating rooms and expanded ambulatory, infusion, imaging, EMG,   sleep   and rehabilitation services. We   are welcoming   new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.  

As a Case Management Social Worker, you will collaborate with interdisciplinary healthcare teams across the continuum of care to coordinate seamless patient transitions and deliver compassionate, patient-centered support. You will apply your expertise in crisis intervention, care coordination, psychosocial assessment, discharge planning, resource navigation, counseling, and patient advocacy to assist individuals and families from diverse backgrounds with complex medical, behavioral, and social needs. Your work will directly influence patient outcomes by empowering individuals and families to self-manage their care, access community resources, and achieve greater stability, recovery, and overall well-being.

This position is neuro-specific and will be embedded directly within the nursing units of the neuro building, working closely with ICU and inpatient care teams to provide social work consult support. Candidates should possess prior social work experience, though hospital-based experience is not required; however, new graduates will not be considered for these roles. Team members will participate in an extensive 8–12 week onboarding and training program, including dedicated neuro-focused training and cross-coverage preparation alongside experienced hospital case managers. While the primary focus will be consultative social work support within ICUs and nursing units, staff will also receive training to assist with cross-coverage responsibilities as needed.

A caregiver in this position works   f ull- t ime|   days|   8 :00am—4:30pm

A caregiver who excels in this role will:   

• Manage all aspects of discharge planning for assigned patients   to ensure   a timely   discharge and provide   appropriate connection   with post-discharge care providers.  

• Communicate with   interdisciplinary   team about the discharge planning status of all patients referred.  

• Educate patients,   family   and physician   regarding   post-acute options and   address   freedom of choice and financial concerns.  

• Conduct initial and ongoing psychosocial assessment and interventions and makes treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or   eliminating   the social, psychological, financial,   behavioral,   and regulatory barriers to successful medical outcomes.  

• Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues.  

• Advocate for patient and family by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional   abuse,   and sexual assault.  

• Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community.  

• Meet core social work competencies and   adhere   to regulations.  

• Remain current with regulations which   impact   the care of patients and regulatory compliance.  

• Promote individual, professional growth and development and   meet   mandatory and continuing education requirements.  

• Support department-based goals which contribute to the success of the organization.  

Minimum qualifications for the ideal future caregiver include:   

• Master's   D egree in   S ocial   W ork   or   Master's   of Science in Social Administration (MSSA)  

• Current state licensure as a Social Worker , including   LSW, LISW ,   LISW-S   or PC  

• Basic Life Support (BLS) through American Heart Association (AHA)   or American Red Cross  

• 3 years of experience in healthcare systems  

Preferred qualifications for the ideal future caregiver include:   

• Social Work experience  

• Experience in pre acute and post-acute care  

• Knowledge of community resources  

• Certification as a Case Manager within one year of eligibility from an approved professional organization  

Physical Requirements: • Ability to perform work in a stationary position for extended periods.

• Ability to communicate and exchange accurate information

• Ability to work with physical records, such as retrieving and filing.  Ability to operate a computer and other office equipment.

• Ability to travel throughout the hospital system.

• Requires normal or corrected hearing and vision to normal range.

• In some locations ability to lift up to 10 pounds

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