Care Communications Executive - Dallas, TX

About this role

This is where  your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Job Description

THIS IS WHERE you build trust to achieve results!

As a Care Communications Executive, you will have the opportunity to partner with the country’s top healthcare providers and leverage our clinical IT and clinical communications portfolio to enhance outcomes for patients and their caregivers.

Baxter's portfolio includes high-value clinical applications that can help our customers drive improvements in patient and caregiver communication, clinical outcomes, and clinical workflow. You will partner with cross-portfolio sales executives to target key accounts and close system-wide, software solution sales that aim to protect patients and improve caregiver and patient satisfaction.

What you'll be doing: • Use health economics data to develop territory business plans to meet/exceed assigned sales goals

• Gain trust and enhance credibility with customers and partners

• Proactively source and drive new business by capturing previously untapped customers as well as growing existing installed base for Baxter Care Communications solutions, including clinical communication applications, nurse call/communication, real time locating, patient safety applications, connectivity, and other new products and solutions as they are introduced

• Deliver effective presentations that promote the value of Baxter solutions as drivers for clinical outcomes. Communicate valuable technical insight that provides customers with confidence and assurance that Baxter solutions complement their IT environment

• Interact effectively with all roles within the customer C-Suite via strong executive presence, tenacity and health economics’ savvy to gain access to this audience for meetings that drive the business forward

• Effectively review and run a territory with the ability to independently identify the hospital- or system-wide opportunities

• Coordinate quoting and deliver proposals to customers that align with their needs, budget, and processes while managing discounts to protect margins for the business

• Understand customer’s buying processes well and effectively navigate the customers’ contracting process in partnership with Baxter legal and business resources

• Effectively forecast and manage sales opportunities in Salesforce, inclusive of capturing next steps in the process, sales stages, probabilities, close dates and deal sizes.

• Maintain and grow industry and product knowledge by staying up-to-date on healthcare trends, technology and economics

• Apply expertise to articulate specific economic and clinical benefits to customers including linking products to outcomes and providing solutions to customer needs.

• Fully understand Baxter's operational and service processes and be able to articulate processes to customers through sales process

• Effectively negotiate and close deals, working with key buying influencers, such as clinical users, medical users, and IT, as well as department heads and the C-suite (CMIO, CNIO, CNO, CIO, Chief Digital Officer)

What you'll bring: • 4+ years’ experience as top performer in healthcare, medical device, or software sales at a hospital or system level, with C-level relationships

• Bachelor’s degree or equivalent experience from an accredited university

• Strong successful solutions selling experience with a history of new account development with early-to-market digital and software solutions

• Experience in learning and growing revenue for sophisticated portfolio including new additions to portfolio

• Technical understanding of IT environments and working knowledge of clinical and medical processes and workflows

• Strong background of high-dollar, innovative sales and lifecycle selling

• Experience with Salesforce or similar CRM tool and track record of effective funnel management and forecasting

• Strong work ethic, demonstrating a commitment to details, organization, and time management skills

• Strong oral and written communication skills with ability to interact effectively with all levels of customers and staff externally as well as internal team members

• Effective negotiation and closing skills

• Up to 50-75% travel, including overnight

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The estimated base pay range for this position is $80,000 - $100,000 annually, with additional opportunity to earn sales incentive compensation for achieving or exceeding your goals.  The estimated range is meant to reflect an anticipated salary range for the position.  We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change. 

Individual pay is based upon location, skills and expertise, experience, and other relevant factors.  For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Bene

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