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Capability Lead - Banking
Northern Trust
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About this role
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role Summary The Capability Lead – Banking is a senior leadership role responsible for defining, shaping, and delivering the digital banking capability across Wealth Management. This includes end-to-end ownership of the vision, roadmap, and execution across deposits, lending, servicing, and transaction experiences, ensuring alignment to business priorities and delivering measurable client and partner impact.
Operating at the center of business, technology, design, and operations, the role is accountable for translating strategic objectives into clear, executable plans and driving delivery through cross-functional teams. The Capability Lead will lead the continued modernization of banking experiences, streamlining key workflows and evolving the platform to support more intuitive, efficient, and scalable client and partner interactions. This includes integrating and advancing payment and money movement capabilities as a seamless part of the broader banking experience, ensuring consistency in delivery, performance, and user experience.
Responsibilities Include • This role is accountable for the full lifecycle of the banking capability, including defining direction, prioritizing investments, and ensuring disciplined execution across a complex portfolio of initiatives.
• The Capability Lead will establish and maintain a multi-year roadmap that spans core banking journeys such as account opening, lending, servicing, and transaction processing, ensuring alignment to enterprise priorities and platform evolution.
• The role requires strong delivery ownership, driving initiatives from concept through launch and ongoing optimization, while actively managing dependencies, risks, and trade-offs.
• The leader will work closely with business, technology, operations, risk, and design partners to ensure that solutions are delivered effectively and generate meaningful outcomes in terms of client experience, operational efficiency, and scalability.
• A key expectation is the ability to connect related capabilities into cohesive experiences—particularly across transaction and servicing flows—ensuring that clients and partners experience a unified, seamless platform rather than a set of disconnected features.
• The role also includes accountability for governance and communication, providing clear and consistent updates to leadership on roadmap progress, delivery performance, risks, and value realization.
• Financial management is a core component, including ownership of capital and expense planning and ensuring that investments are aligned to the highest-impact priorities.
• In addition, the Capability Lead will build and lead a high-performing team, reinforcing strong execution discipline, clear accountability, and a culture of collaboration and continuous improvement.
Necessary Qualifications & Experience • Candidates should bring significant experience in digital banking, product, or capability leadership roles, with strong familiarity across deposit, lending, and servicing journeys.
• A proven track record of leading large-scale transformation initiatives and delivering in complex, cross-functional environments is required, along with the ability to operate effectively across both strategic planning and hands-on execution.
• Strong leadership, communication, and stakeholder management skills are essential to drive alignment and deliver outcomes at scale.
Salary Range: $137,400 - 233,600 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are wor
Salary insight
The midpoint of this range ($186k) is about 43% above the median disclosed salary for Chicago roles listed on ForgeApply ($130k across 2,479 jobs).
Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.
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