Business Systems Analyst Consultant

About this role

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's Finance organization, you will be based in a remote role.

We are seeking a highly motivated Business Systems Analyst to join our Broker/Dealer Back Office Operations team. This role serves as a critical liaison between business stakeholders and technology teams, providing strategic and tactical solutions that align technology with business objectives. The successful candidate will have experience in Financial Services and/or Accounting, with a strong understanding of Fixed Income and Equity Securities, and will be responsible for gathering, analyzing, documenting, and managing business and system requirements; supporting application planning, implementation, and configuration; and ensuring solutions are cost-effective and meet operational needs. Key responsibilities include leading and executing User Acceptance Testing (UAT), Regression Testing, End-to-End Business Testing, and Production Support, while monitoring user experiences and identifying opportunities to enhance system productivity and process efficiency. The analyst will also provide senior-level consulting and process improvement recommendations to business partners, analyze and resolve complex system and workflow challenges, and confidently facilitate meetings and presentations with executive stakeholders. The ideal candidate is a quick learner with exceptional communication, organizational, analytical, and relationship-management skills, capable of driving cross-functional initiatives in a fast-paced, highly regulated environment.

Preferred qualifications include experience with Shadow Financial Systems; however, this experience is not required.

The candidate's work schedule will align with East Coast market hours (Eastern Time Zone).

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.  

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description • Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. • Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . • Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed . • Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results . • Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors

Certifications No Required Certification(s)

Licenses CBAP (Certified Business Analysis Professional) certification preferred.

Language Assessments   No Required or Preferred Language Assessments      Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including

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