Business Operations Associate

About this role

✨ WHAT AWAITS YOU HERE:

As a Business Operations Associate, you'll own the systems and day-to-day operations that keep Braiins' commercial team running.

Your mission is to build further automations, processes, and cross-functional connective tissue that let the sales team focus on closing deals.

You'll sit at the intersection of CRM, accounting, marketing, product, and business development, and you'll be the person who removes bottlenecks before anyone else notices them.

🤝 KEY RESPONSIBILITIES:

- Own the systems and day-to-day operations of the commercial team, freeing sales reps to focus primarily on selling.

- CRM: Build logic and automations that remove bottlenecks and surface better insight into BD activity through automated quotes and contracts, email sequences, reporting, and pricing structures.

- Accounting: Partner with our accounting team to ensure invoicing goes out on time and client payments are collected, and continuously look for ways to streamline the process.

- Marketing: Act as the day-to-day point of contact between BD and Marketing, making sure commercial requests are fulfilled.

- Product: Serve as the day-to-day liaison between BD and Product, keeping requests moving and aligned.

- Business Development: Stay on top of the latest tools and insights that could bring value to the commercial team, and bring them in.

🔎 WE ARE LOOKING FOR SOMEONE WITH:

- 2+ years in revenue operations, sales operations, business operations, or a similar role supporting a commercial or BD team.

- Hands-on experience administering and automating CRM workflows, reporting, and integrations.

- Strong process orientation and a bias for removing friction; you spot bottlenecks and fix them without being asked.

- Comfort working across accounting, marketing, and product functions, and translating between them.

- Strong ownership, clear communication, and the ability to deliver independently in a remote environment.

💪 PREFERRED SKILLS

- Experience with quote/contract automation, CPQ tools, or building pricing logic.

- Familiarity with billing and invoicing workflows, ideally in a high-volume or mid-market context.

- Experience scaling operations through a growth or volume inflection point.

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