Business Office Manager - Dining Services

About this role

Who We Are:

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

J ob Details: Position: Business Office Manager, Dining Services (Senior Living) Location: Dallas, TX Hours: Full Time Salary: $60,000 - $70,000/yr (Commensurate with Experience) Pay Frequency: Weekly – Direct Deposit • What We Offer You:

• Generous Compensation & Benefits Package

• Health, Dental & Vision Insurance

• Company-Paid Life Insurance

• 401(k) Savings Plan

• Paid Time Off: Vacation, Holiday, Sick Time

• Employee Assistance Program (EAP)

• Career Growth Opportunities

• Employee Perks & Rewards

Job Summary: The Business Office Manager – Dining Services supports NEXDINE Hospitality’s Senior Living communities by providing financial oversight, administrative leadership, and operational support to dining services. This role is responsible for managing spend-downs, inventory controls, labor budgets, scheduling support, and catering administration while ensuring compliance with NEXDINE standards and community expectations. The Business Office Manager partners closely with Dining, Finance, Operations, and Community Leadership to drive accountability, efficiency, and a high-quality resident dining experience.

Essential Functions: Financial Oversight & Spend Management • Manage and track monthly food, supply, and operating spend-downs in alignment with NEXDINE budgets and financial targets

• Monitor purchasing activity, invoices, and vendor statements to ensure accuracy, appropriate coding, and timely processing

• Identify cost variances, trends, and opportunities for improved financial performance

• Support forecasting, budget planning, and month-end close activities

Inventory, Floor Stock & Nourishments • Track and reconcile floor stock and nourishment inventories, ensuring appropriate par levels across care levels (IL, AL, MC)

• Partner with nursing and community teams to monitor nourishment usage and cost allocation

• Maintain accurate documentation to support survey readiness, audits, and regulatory compliance

• Assist with inventory counts and variance analysis

Catering & Community Events • Manage catering and community event requisitions, ensuring accurate pricing, approvals, and documentation

• Coordinate with culinary and operations teams to confirm menus, staffing needs, and service requirements

• Track internal and external catering revenue and expenses in accordance with NEXDINE standards

• Support marketing, resident engagement, and prospective resident events through accurate financial tracking

Scheduling & Labor Budget Management • Support development and maintenance of dining schedules aligned with labor budgets, productivity standards, and census levels

• Monitor labor hours, overtime, and premium pay, escalating risks or trends to dining leadership

• Assist with payroll review and reconciliation to ensure accuracy and compliance

• Partner with leadership to proactively adjust staffing plans based on occupancy, service models, and special events

Administrative & Cross-Functional Support • Maintain departmental records, reports, and financial documentation in accordance with NEXDINE policies

• Serve as a liaison between Dining Services, Finance, HR, and Community Leadership

• Support onboarding and training of dining leaders on NEXDINE systems, ordering platforms, and reporting tools

• Participate in surveys, audits, and internal reviews related to dining operations

Required Education and Experience: • Associate or bachelor’s degree in Business, Accounting, Hospitality Management, Healthcare Administration, or related field preferred

• 2–4 years of experience in business office management, finance, or administrative support within senior living, healthcare, or hospitality

• Strong understanding of food and supply cost controls, labor management, and inventory systems

• Proficiency in Microsoft Excel and financial, purchasing, or labor management systems

• Experience working in a senior living environment preferred

Key Competencies • Financial acumen and attention to detail

• Strong organizational and time-management skills

• Ability to analyze data and communicate insights clearly

• Collaborative, service-driven approach

• Commitment to resident satisfaction, quality, and compliance

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