Business Intelligence Lead

About this role

In the Business Intelligence Lead role, the individual will lead and develop data & BI solutions for Group Insurance. This involves working with business leaders on project requirements, solution design, and end-to-end development to drive actionable insights and data-driven decision making. This includes technical data analysis and development in the data lake and source systems, as well as development of highly interactive dashboards and visualizations, and related ad hoc reporting needs. They will also oversee and guide BI & data resources across the delivery lifecycle to ensure consistency and end-to-end quality. Further responsibilities include: • Design and develop scalable reports and dashboards built on standard data structures, delivering actionable insights and enabling data-driven decision making across the business • Partner closely with stakeholders across Technology, Enterprise Data, Enterprise Analytics, and business teams to understand needs, prioritize work, and develop integrated, end-to-end BI solutions • Lead prioritization of BI and data requests, balancing strategic initiatives and ad hoc needs to ensure timely, high-impact delivery aligned to business priorities • Drive and support Data Enablement initiatives that improve data accessibility, standardization, and usability, with a focus on delivering self-service capabilities that empower business users and accelerate insight generation • Support Product related BI needs related to monitoring product health, and creating insights to improve performance and growth • Identify and advance opportunities to streamline data processes and reduce friction across the data lifecycle, improving speed to delivery, consistency, and overall effectiveness of BI solutions • Demonstrate strong people leadership by managing diverse team, resolving conflicts in a professional and constructive manner, and fostering a collaborative, accountable, and high-performing team environment • Partner with Digital & Technology (D&T) to define, design, and deliver scalable data solutions that enhance access to trusted data and support faster, insight-driven decision making

In order to successfully deliver projects and/or workstreams, you will: • Lead complex and cross-functional IT and business intelligence solutions • Lead, guide, and mentor BI associates on design, visualization, data, and insight disciplines, while fostering a collaborative and positive team environment that motivates individuals and supports diverse working styles • Lead multiple tasks/projects as team leader and functional lead • Lead the workstream planning process from inception through technical design, development, testing, and delivery of BI solutions • Lead and develop the business intelligence solution in standard tools (Tableau) • Interpret and create business requirements and determine optimal BI solutions • Perform analysis for a wide range of requests using data from varied functional and technical platforms, translating findings into actionable insights that support decision-making and business outcomes • Design and deliver end-user training and training materials • Train users to transform data into action-oriented information and ensure proper usage • Provide guidance, training, and problem-solving assistance to other team members

Skills and Qualifications You are: • Proactive, resourceful, impact-oriented, and an excellent problem solver who can identify issues and perform analysis • Strong in interpersonal skills, maturity, and judgment with the ability to navigate relationships up and down the organization, manage differing perspectives, and resolve challenges in a constructive and professional manner • An effective communicator (both oral and written) who works well in cross-functional teams • A self-starter who can work independently and prioritize across multiple tasks • Organized, with strong attention to detail and the ability to coordinate and lead complex workstreams

You have: • Broad knowledge of the Group insurance industry • Strong history of BI solution delivery • Broad knowledge of data architecture design (data marts, etc.) and data analysis principles • Strong SQL and BI skillsets (Tableau) • Strong background using technology to effect process improvements • Strong leadership skills, with demonstrated ability to build, motivate, and lead teams encompassing highly technical resources • Proven ability to build and leverage relationships across diverse stakeholders • Very strong ability to communicate and present to senior and executive-level management • Strong written and verbal communication skills, along with strong Microsoft Excel and PowerPoint skills • Ability to influence while building trust and consensus among multiple stakeholders and cross-functional teams with competing interests • Experience handling ambiguity in high-visibility enterprise initiatives and the ability to establish structure and direction • Experience managing complex projects and timelines • Ability to collaborate and develop strong relationships across multiple functions and businesses

Education and Experience: • 10+ years’ experience in data management and business intelligence, including team leadership background • Bachelor’s degree or equivalent • Experience within the insurance industry – preferably Group • Advanced experience with data modeling, relational databases, data enablement and reporting • Advanced experience with SQL and BI tools (i.e. Databricks, Tableau) • Advanced experience with Excel, Microsoft Office products, and data visualization technologies • Experience leading multiple projects and delivering on or before deadlines • Proven ability to link business objectives with appropriate reporting and monitoring tools • Experience managing staff in a virtual environment

You will: • Be exposed to and influence the strategy of Guardian senior executives • Develop expertise across a variety of functions and businesses • Gain exposure to other roles

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