Business Intelligence Analyst (L2) Pilot Operations/Pre-Commercial

About this role

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.   We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team: At Dexcom, our patient’s satisfaction is at the heart of everything we do. We strive to enable people to take control of their health—an enrichment of life that also extends to our patients’ friends, families, and significant others. This role requires a highly skilled candidate who moves fast, thrives in ambiguity and change, and can break down and solve complex problems while partnering cross‑functionally across organizations and processes. The Operations Intelligence and Watson team are a highly agile team that embraces innovation to scale business analytic products primarily for Operations (Manufacturing, Engineering, Quality) and R&D.  In this role, you will partner with data engineers and stakeholders to provide actionable insights and key operating metrics across Dexcom. The Business Intelligence Analyst II supports Manufacturing Operations by delivering accurate, timely, and standardized analytics that enable data‑driven decision‑making across safety, quality, delivery, and cost. This role focuses on applying foundational BI competencies to develop dashboards, reports, and ad hoc analyses using established tools, data models, and governance standards. Working under the guidance of Senior and Staff BI analysts, this role partners closely with manufacturing, engineering, quality, and operations teams to translate business questions into clear reporting and insights while developing deeper technical and analytical skills aligned to the BI Analyst competency framework In addition, this role is expected to lead complex analytics and reporting efforts , oversee junior BI members, and support operational efficiencies and strategic planning through standardized, automated reporting and insights.

What makes you successful:  Where you come in:  Business Intelligence Development & Reporting • Develop and maintain basic to moderately complex dashboards and reports using approved BI tools (e.g., Tableau, Looker, Power BI) following enterprise BI standards and templates. • Modify and enhance existing dashboards based on well‑defined business requirements and feedback from stakeholders. • Validate reported metrics to ensure accuracy, consistency, and alignment with manufacturing definitions and operational KPIs. • Perform initial troubleshooting of dashboard or data issues and escalate complex problems appropriately.

Data & SQL Development • Write basic to intermediate SQL queries (joins, filters, aggregations) to support reporting and analysis needs. • Compare query outputs to source system data to confirm correctness and completeness. • Contribute to documentation of data sources, data definitions, and reporting logic used in manufacturing analytics.

Analytics & Statistical Fundamentals • Apply descriptive statistics to summarize performance trends, variations, and operational patterns within Mesa manufacturing processes. • Create basic comparisons, trend analyses, and SPC‑style visualizations with guidance from senior team members. • Clearly articulate analytical findings and limitations to non‑technical stakeholders.

Manufacturing & Cross‑Functional Collaboration • Partner with manufacturing, process engineering, quality, and operations teams to understand reporting needs and operational context. • Support analytics initiatives tied to safety, quality, delivery, yield, and cost performance in Mesa operations. • Document requirements, assumptions, and data logic to enable repeatability and operational consistency.

Continuous Learning & BI Maturity • Build proficiency in BI tools, SQL, and cloud data platforms used within Manufacturing Operations. • Learn and apply BI governance, data quality standards, and performance best practices. • Incorporate feedback and coaching from senior analysts to improve technical quality and delivery effectiveness.

Required Qualifications • Bachelor’s degree in Analytics, Computer Science, Engineering, Business, or a related technical field or equivalent practical experience . • 1–3 years of experience in business intelligence, reporting, data analytics, or a related role. • Demonstrated ability to build reports or dashboards using BI tools such as Tableau, Looker, or Power BI . • Working knowledge of SQL, including joins and aggregations. • Strong attention to detail with a commitment to data accuracy and quality. • Effective written and verbal communication skills for cross‑functional environments.

Preferred Qualifications • Experience supporting manufacturing, operations, supply chain, or quality analytics . • Exposure to cloud data platforms (e.g., BigQuery). • Familiarity with Agile or ticket‑based workflows (e.g., Jira). • Beginner‑level BI certification (Tabl

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