Business Analyst Principal

About this role

Job Profile: Business and Data Analyst 4 Job Family: Business and Data Analytics Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications: Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary: Determines systems requirements and technology selection, and performs complex data analysis to ensure data management objectives within a work unit are met. Job Description: Are you passionate about solving complex problems, mentoring others, and transforming how organizations work? Do you see artificial intelligence as more than just a tool—but as a capability that should be thoughtfully integrated into business processes and technology solutions?

Enterprise Technology at Arizona State University is looking for a Business Analyst Principal to help lead the next evolution of our Business Analysis practice. This role is for someone who enjoys asking the right questions, connecting people across disciplines, challenging assumptions, and helping teams build solutions that create meaningful impact for the university community.

As a Business Analyst Principal, you’ll do more than gather requirements—you’ll influence strategy, lead complex enterprise technology initiatives, coach fellow Business Analysts, and champion modern Business Analysis practices. You’ll partner with university stakeholders and technology teams to translate business objectives into effective solutions, identify opportunities to leverage automation and AI, and help shape how AI is thoughtfully incorporated into the products and services we deliver. Through strong analysis, collaboration, and continuous improvement, you’ll help drive innovation and meaningful outcomes across Enterprise Technology. 

As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.  

Salary: $90,000- $100,000 per year; DOE

Essential Duties: • Lead complex enterprise technology initiatives as the Senior Business Analyst, providing strategic analysis, guidance, and Business Analysis leadership across cross-functional projects.

• Partner with university stakeholders to understand business objectives, analyze current-state capabilities and processes, and identify opportunities for technology, automation, AI, and improved customer experience.

• Lead discovery and requirements activities , including stakeholder interviews, workshops, process mapping, requirements elicitation, and analysis of business, functional, technical, data, and AI-related requirements.

• Develop and manage high-quality Business Analysis deliverables , including process maps, workflows, user stories, use cases, business rules, decision logs, requirements, and other artifacts that support solution design, implementation, and operational readiness.

• Evaluate and incorporate AI into solutions , identifying opportunities to leverage AI to improve business processes and technology solutions while considering governance, security, privacy, accessibility, risk, and responsible AI practices.

• Collaborate across business and technology teams , including project and product managers, architects, developers, data, cybersecurity, and quality assurance teams, to ensure solutions align with business objectives and enterprise standards.

• Drive solution implementation and adoption , supporting limited testing and UAT, issue resolution, change readiness, production deployment, and successful transition to operations.

• Facilitate communication, decision-making, and consensus among diverse stakeholders by translating complex business and technical concepts into clear, actionable information and developing recommendations informed by data, institutional priorities, and business needs.

• Mentor Business Analysts and advance the BA practice by coaching team members, reviewing work products, sharing knowledge, promoting modern Business Analysis techniques and AI-enabled practices, and finally establishing enforcing standards and best practices.

• Champion continuous improvement, innovation, and organizational engagement by identifying opportunities to improve Business Analysis and delivery processes, services, governance, efficiency, and customer experience; staying current on emerging technologies and AI; fostering a positive culture; and actively participating in ET/ASU events and programs.

Desired Qualifications: • Senior-level Business Analysis experience supporting multiple complex enterprise technology initiatives simultaneously, with the ability to manage competing priorities and deliver high-quality outcomes.

• Strong Business Analysis expertise , including requirements elicitation and validation, process and capability analysis, workflows, user stories, use cases, decision documentation, and solution design.

• Demonstrated leadership and mentorship skills , with experience coaching and developing Business Analysts, promoting best practices, and contributing to the continuous improvement of the Business Analysis practice.

• Exceptional communication and facilitation skills , with the ability to lead complex stakeholder interviews and workshops, build consensus, influence decisions, and communicate effectively with executives, business leaders, and technical teams.

• Strong analytical and strategic thinking skills , with the ability to identify root causes, evaluate alternatives, understand enterprise interdependencies, and recommend practical, scalable solutions aligned with business and institutional priorities.

• Experience leveraging AI and emerging technolog

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