Business Analyst II

About this role

Position Summary  

As a   Business   Analyst ,   you will be   facilitating   multiple business areas to elicit business processes and requirements   and to   identify   improvement opportunities with the goal of implementing new functionality.   As a member of your respective business units’ Portfolio team, you will use analytical skills and tools to document and clarify stakeholder requirements for designing and implementing projects.   Excellent written and verbal communication skills are   a must   for you to serve as   liaison   between the business and technical teams including Tech shared services, portfolio teams, development teams, and subject matter experts. This is a business and technology facing role, requiring strong   problem solving, analytical, and   organization   skills. This role follows a hybrid schedule. Candidates should be able to commute to the Maryville office.

About The Team  

Corporate and Enterprise Services (CES) is a fun and diverse team that supports a variety of mission critical platforms that span and   connect   the entire Clayton organization.  We partner with and are solution providers for business stakeholders such as Legal, Accounting, HR, Loan Originations and Servicing, Communications, Internal Audit and more.  We value our team members, heavily invest in their work-life balance and skillset   development,   and find creative ways to celebrate our wins as a group. We support multiple different tech stacks from SaaS platforms (Workday, OnBase, etc.) to custom development both on-premises and in the cloud.  

Primary   Responsibilities  

• Break down business   requirement   and technical complexities so that they c an be easily understood by software engineers and business end users.  

• May   be responsible for   developing,   maintaining , and executing or organizational change management strategy   and plan which includes stakeholder management, communications, training, and   monitors   overall organizational readiness.   

• Advocate process changes to business stakeholders and technical professionals to support future-state design process improvements, and new products/platforms.  

• Provide leadership for the implementation of process improvement opportunities by   identifying   potential improvements, mapping out process changes , obtaining buy-in and approval, refining   requirements   and scope , and proactively communicating project capabilities to business leaders, stakeholders, technical professionals, and users.  

• May   be responsible for   vendor and/or 3 rd   party coordination and communication.  

• Serve as a mentor to other team members.  

Primary Qualifications  

• Bachelor’s degree or equivalent technical and business experience.  

• Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, PowerPoint, and Visio.  

• Proven ability to   facilitate   requirement workshops / training sessions with large groups of business users and leadership.  

• Experience in process mapping, group facilitation, data gathering and analysis, and phases pf project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness) and/or Agile Development cycles.  

• Prove   ability   to collaborate with Quality Assurance professionals to develop test cases and conduct user acceptance testing.   

Desired Skills  

• Ability to learn software applications and understand data to ensure data integrity and to query, process, and analyze data.   

• Ability to elicit report requirements, understand data to design a report, translate requirements for   development   and   validate   the report.  

• Strong ability to work effectively within time constraints, changing priorities, and independently.   

• Strong detail orientation and   analytical /   problem-solving skills.  

• Proven ability to introduce   new technology   features   and functionality to user groups.  

• Proven ability to improve processes for efficiency and/or cost savings.  

• Excellent interpersonal, verbal, and written communication skills and the ability to interact with   a   diverse group of team members across a variety of business units , including executives, managers, technology professionals, subject matter experts, and end users.  

Why Clayton?

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Quarterly profit share bonus program. Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00023 Technology

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