Branch Manager

About this role

R10095469 Branch Manager (Open)

Location: Key West, FL - Retail shop

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Branch Manager in Key West, FL!

We are looking for you!

• Monday - Friday,  no weekend w ork!

• Comprehensive Family Benefits:  Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents:  We offer a 14-week paid child birth benefit to support growing families.

• Future Security:  401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access:  Your benefits start after just 30 days of employment

Recruiter: Porschal Ford | porschal.ford@airgas.com | (346) 887-4725

The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.

• Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.

• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.

• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.

• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.

• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.

• Process orders accurately and coordinate timely product delivery.

• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.

• Conduct periodic performance reviews for branch associates.

• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

• Nurture customer relationships and foster understanding to provide exceptional customer service.

• Guide, develop, and support team members in alignment with organizational policies and applicable laws.

________________________

Are you a MATCH?

Required Qualifications:

• High school diploma or equivalent.

• Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.

• People Management: Guide, develop, and support team members in alignment with organizational policies and applicable laws, fostering an environment of continuous growth and collaboration.

• Conflict Resolution: Nurture customer relationships and foster understanding to address concerns openly, creating alignment and delivering exceptional customer care.

• Background in supporting and leading teams within a retail or industrial distribution environment.

• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.

• Proficient computer skills and an interest in learning new digital tools. The ability to navigate multiple priorities concurrently

• Self-motivated with a focus on contributing to the overall team's success.

• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

​ Preferred Qualifications:

• Bachelor Degree in related field.

• 5+ years’ experience in sales with a track record of meaningful contributions and experience in the welding industry.

• Experience with inventory cultivation and vendor relationship support.

• Computer experience or basic knowledge of SAP.

________________________ Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

_________________________

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a dive

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