Billing Specialist

About this role

About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.   About HUB Retirement & Private Wealth (RPW):  We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all.   We are the perfect fit if you: • Are detail-oriented and take pride in accuracy — you understand that billing errors have real client and revenue consequences

• Are comfortable working with data in Excel and eager to learn billing platforms like Orion

• Communicate clearly and professionally, whether responding to an advisor question or flagging a discrepancy to your manager

• Are a self-starter who follows a process carefully and asks the right questions when something doesn't look right

• Are excited to contribute to a team in active growth — centralization projects, new platform implementations, and process builds are part of the job

• Are early in your career and looking for a role where you can build a strong foundation in financial services billing and operations

  Job Purpose:   The Billing Specialist, Wealth supports the accurate and timely processing of advisory fee billing across HUB's wealth management client base. Working within the Orion platform and coordinating with custodians including Charles Schwab, Fidelity, and TIAA-CREF, this individual will assist with the full billing cycle for wealth advisory fees — including invoice creation and distribution, fee reviews against client contracts, reconciliation, and reporting. This role will also support active centralization and platform modernization efforts as HUB scales its billing operations. This is an entry-level role well-suited for a detail-oriented candidate looking to build a career in financial services operations.   Key Responsibilities: Invoice Creation & Distribution • Prepare and distribute advisory fee invoices to wealth management clients on a monthly and quarterly basis

• Calculate fees based on established fee schedules, current AUM data, and contractual billing arrangements

• Ensure invoices are accurate, complete, and issued within billing cycle deadlines

• Maintain organized records of issued invoices and client billing history

Fee Reviews & Contract Compliance • Conduct periodic fee reviews to verify that billed amounts align with executed client contracts and fee schedules

• Identify and flag discrepancies between contracted rates and amounts billed, escalating for resolution as appropriate

• Support the maintenance of fee schedule documentation and ensure records reflect current contractual terms

• Assist in auditing billing configurations in Orion against client agreements on a recurring basis

Orion Billing Operations • Assist with quarterly and monthly advisory fee billing runs in Orion across wealth management client accounts

• Support the maintenance of household structures and billing parameters in Orion in alignment with client agreements

• Coordinate with custodians (Charles Schwab, Fidelity, TIAA-CREF) to obtain accurate asset data and confirm fee collection

Reconciliation & Exception Management • Reconcile billed advisory fees against custodian feeds and Orion records, identifying and escalating discrepancies in a timely manner

• Process fee adjustments, credits, and write-offs in accordance with approval workflows and company policy

• Monitor outstanding receivables and follow up on unpaid or disputed invoices with advisors and custodian contacts

• Document billing exceptions and resolutions for audit trail purposes

Reporting & Month-End Close • Support month-end close activities related to advisory fee revenue recognition and deferred billing

• Generate and distribute billing reports and aging summaries for management review

• Collaborate with the accounting team to ensure billing activity is accurately reflected in the general ledger

Centralization & Platform Projects • Assist with ongoing billing centralization initiatives, including data migration, process documentation, and workflow standardization across entities

• Support implementation and testing activities related to new billing platforms and system enhancements

• Participate in process improvement efforts and contribute to building scalable billing operations as the platform grows

Qualifications • No prior billing experience required; 0–1 years of experience in billing, accounts receivable, accounting, or a related field preferred

• Associate's or Bachelor's Degree in Accounting, Finance, or Business Administration preferred; equivalent coursework or work experience considered

• Exposure to wealth management, RIA, financial services, or third-party administration a plus but not required

• Clear written and verbal communication skills

• Ability to manage competing priorities and meet deadlines during peak billing periods

• Eagerness to learn in a fast-paced, growing environment

Skills • Microsoft Excel (intermediate: VLOOKUP, XLOOKUP, pivot tables, formulas)

• Orion (or comparable billing/portfolio management platform) — training provided

• Custodial platform familiarity: Charles Schwab, Fidelity, TIAA-CREF (preferred, not required)

• General ledger and accounting systems

• Attention to detail and data accuracy

• Time management and prioritization in a high-volume environment

  Featured Benefits:    • Compensation: $25.00-$28.85 per hour

• 6% yearly discretionary bonus

• Medical insurance, Vision insurance, Dental insurance, 401(k) plus match, Company Paid STD, Life Insurance, & parental leave

• Monday-Friday (8am-5pm)

• 2 weeks of vacation, sick leave, personal days, and floating holiday’s

• Hybrid schedule

Travel: • No travel required

Department Account Manage

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