Billing Specialist

About this role

ABOUT EVERTUNE AI

Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth.

Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy.

We raised a $15M Series A led by Felicis Ventures, with support from Eniac, NextView, Roger Ehrenberg, and leaders from OpenAI, Google, Meta, Uber, and more. This gives us the momentum to move faster and build the first enterprise-grade AI marketing suite.

Backed by top-tier VC investors and trusted by forward-thinking brands, we have the resources to scale – but what really defines us is our culture. We move fast, think boldly, and believe the best ideas win regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here.

YOUR ROLE

We’re hiring a Billing Specialist to support our growing finance function and help keep Evertune’s billing and collections process running smoothly as we scale.

You’ll work directly under our Controller and own much of the day-to-day execution across invoicing, accounts receivable, collections, and some accounts payable-related work. Our billing process is complex and highly manual today, including usage-based billing inputs, customer-specific pricing rules, contract interpretation, invoice revisions, customer portal uploads, PO requirements, payment application management, and collections follow-up.

This is a hands-on role for someone who is early in their finance, accounting, billing, or operations career and wants to learn quickly in a fast-moving startup environment. You do not need to come in with years of billing experience or experience in our exact finance stack. What matters most is that you are highly detail-oriented, professional with customers, organized, and comfortable operating in an environment where the process is still being built.

You should be energized by learning, comfortable with repetitive and detail-heavy work, able to follow through without a perfect playbook, and confident communicating with customers to help resolve billing questions and payment delays. Over time, there is a path for this person to grow into a broader Staff Accountant role as the finance function continues to scale.

This role requires being onsite in our NYC office in Flatiron Tuesday through Thursday. Candidates must currently be based in the New York City area.

YOUR TEAM

You’ll report to our Controller and work closely with her as we build more structure around billing, AR, collections, AP, and day-to-day finance operations.

You’ll also partner cross-functionally with Sales and Client Services on billing-related initiatives, including customer questions, invoice disputes, usage reconciliation, contract details, and collections escalation. Because this role will communicate directly with customers, we’re looking for someone who brings professionalism, patience, and a strong client-service mindset to every interaction.

RESPONSIBILITIES

- Create, review, and manage customer invoices with a high degree of accuracy

- Support usage-based billing by working with internal data, billing inputs, customer-specific adjustments, and pricing rules

- Read customer contracts carefully and apply billing terms correctly

- Own billing onboarding for new customers

- Support renewal and upsell billing transitions

- Make invoice updates and revisions based on customer requirements, PO details, usage adjustments, or internal review

- Upload invoices into customer portals and manage customer-specific submission requirements

- Track invoice status and ensure invoices are sent accurately and on time

- Own the end-to-end AR process once invoices are sent, including payment application, monitoring outstanding balances, and proactively following up on overdue accounts

- Pull weekly AR and collections reports for the Controller and maintain organized tracking of collections status, customer responses, and next steps

- Communicate directly with customers to resolve billing questions, invoice disputes, portal issues, and payment delays

- Partner with Sales and Client Services to escalate customer-specific billing escalations and flag where their involvement is needed to move collections forward

- Support the Controller on billing setup for new products, customers, or pricing structures as the business evolves

- Help identify recurring billing issues, manual bottlenecks, and opportunities to improve the process

- Support ad hoc finance and billing-related projects as needed in a scrappy startup environment

REQUIREMENTS

- Bachelor’s degree in Accounting, Finance, Business, Economics, or a related field preferred; 0-3 years of experience in billing, AR, AP, collections, finance operations, accounting, operations, or another detail-oriented role also welcome

- Strong attention to detail, especially when reviewing invoices, contracts, customer requirements, numbers, and spreadsheets

- Professional, patient, and service-oriented communication style

- Comfortable communicating directly with customers, clients, vendors, or external partners

- Highly organized and able to track many invoices, customers, follow-ups, and edge cases at once

- Strong follow-through and willingness to proactively chase down answers, payments, and missing information

- Comfortable with manual, repetitive, detail-heavy process work

- Comfortable working in Google and Excel spreadshe

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