Bilingual Team Lead

About this role

Job Type: Regular

Work Location: The Galleria - Houston, TX 77056

Overview: Become a Full-Time NECOA Retail Team Lead!

About the Position NECOA, by Coway, and 2020 Companies have partnered to hire a Full-Time Retail Team Lead in your area! In this role, you will assist in driving sales and creating buzz and excitement around the NECOA brand and water purification products in our shopping mall retail store. You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.

Day-in-the-Life • Demonstrate NECOA water purification products within our branded retail store

• Engage and build rapport with customers by creating a memorable experience

• Support retail team members through training and assisted selling

• Open/close the retail store as needed

• Maintain displays for cleanliness, functionality, and demo-readiness

• Responsible for reporting and competitive insights

What's in it for you? • $22/hr base pay, paid weekly

• Monthly sales bonuses

• Next day pay on-demand with DailyPay

• Friday + Saturday & Sunday availability

• Paid training completed online

• Health benefits, paid time off, and 401k w/company match

• Represent one of the most environmentally friendly companies worldwide

I'm Interested! What Qualifications Do I Need? • Preferred Fluency - English and Spanish (able to read, write, and speak Spanish)

• Be a problem-solving, tech-savvy enthusiast

• Have an outgoing personality and be eager to learn

• Be comfortable engaging with customers and demonstrating products with training

• Ability to engage in a selling process that overcomes objections and connects with customer needs

• Retail experience or customer service experience a plus

• Training or product demonstration experience a plus

• 1-year job experience required

About 2020 Companies 2020 Companies is an outsourced Sales & Marketing company representing NECOA, by Coway. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in marketing, retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

About NECOA Coway is known internationally for their premium water purifiers, delivering cleaner, better-tasting water with smart, user-friendly technology. Beyond water, they’ve made a name for themselves in home wellness solutions, always prioritizing innovation and convenience. With a commitment to improving everyday life through clean water, they are now expanding into the United States market as NECOA. 

Job Description: • Sell products and services in a retail store, kiosk, and/or event environments

• Open/close the retail store as needed

• Support retail team members through training and assisted selling

• Maintain professional interaction with both customers and fellow employees

• Meet or exceed personal sales goals on a monthly basis

• Courteously welcome customers and offer assistance

• Direct customers by escorting them to displays; assess needs and suggests products to fit those needs

• Advise customers by providing information on products and services

• Help customers make selections by building customer confidence

• Accurately document and report sales

• Contribute to team effort by accomplishing related results as needed

• Responsible for accurately tracking and communicating all activity to Retail Operations

• Ensure work station/kiosk is clean, well-organized, functional and presentable at all times

• Responsible for submitting all paperwork completely and accurately

Performance Measurements: • Regular and prompt attendance

• Meet established monthly/weekly sales quota/goals

• Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications: • High school diploma or equivalent required

• Six (6) months prior sales, retail, telecom or marketing experience

• Demonstrated knowledge of products and services

• Excellent communications, presentation, interpersonal and problem-solving skills

• Impeccable integrity and commitment to customer satisfaction

• Ability to multi-task in a fast-paced, team environment

• Must be available to work evenings, weekends and holidays as needed

• Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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