Bilingual Receptionist

About this role

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Summary/Objective The Receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. The receptionist also makes outbound calls to potential customers.

Essential Functions 1. Fluent in Spanish/English 2. Assists with administrative tasks. 3. Answers central telephone system and directs calls accordingly. 4. Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person. 5. Operates listed office machines as required. 6. Prepares outgoing mail; sorts and distributes incoming mail. 7. Duplicates and distributes materials. 8. Other duties as assigned.

Competencies 1. Communication proficiency 2. Ethical Conduct 3. Flexibility 4. Initiative 5. Time Management

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work This is a full-time position. Part-time may be considered. Office hours are Monday through Friday, 9:30 a.m. to 6:00 p.m. and Saturday 10:00 a.m. to 2:00 p.m.

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