Benefits Manager

About this role

About Towne   Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit  www.towne.com  and follow us on  LinkedIn . 

Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here . Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $110,000 - $141,000.

Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY

The Benefits Manager, Total Rewards is responsible for the strategic design, administration, and continuous improvement of employee benefits programs, including health, welfare, and retirement benefits. This role is responsible for monitoring legal and regulatory changes in laws and aligning with the company’s goals. This role will support crafting benefit offerings that are competitive, compliant, and aligned with the company’s strategy.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) Team Leadership & Development — 15% of time • Leads and develops the Benefits team in alignment with Towne’s mission, vision, and values • Communicates and enforces company policies, procedures, and standards; drives accountability, performance, employee development, and talent retention

Benefits Program Design & Administration — 20% of time • Designs, communicates, and implements health, welfare, retirement, and ancillary benefit programs that support employee well-being and organizational goals • Partners with appropriate internal stakeholders, including HR and Finance, as well as the company’s health and welfare benefits broker, to align benefits with talent strategies and ensure seamless execution and administration of benefits programs

Benefits Operations & Employee Communication — 20% of time • Oversees daily benefits operations, including enrollments, life event changes, vendor issue resolution, claims escalations, and employee support • Develops and delivers employee communications and education programs to enhance understanding and engagement with benefit offerings

Compliance & Risk Management — 15% of time • Ensures compliance with applicable federal, state, and local laws, regulations, plan requirements, and company policies • Establishes and maintains controls, audits, processes, and systems to mitigate risk and support regulatory compliance

Market Benchmarking & Vendor Management — 15% of time • Conducts market benchmarking and trend analysis to maintain competitive benefits offerings • Partners with the company’s benefits broker to evaluate market practices and optimize program design • Evaluates and negotiates vendor and broker contracts and services to ensure cost-effectiveness, operational efficiency, and compliance

Program Rollouts, Data Analysis & Continuous Improvement — 15% of time • Leads organization-wide initiatives and programs, ensuring rollouts are accompanied by appropriate resources, tools, and an effective communication plan • Analyzes benefits and vendor performance metrics, claims data, utilization trends, employee feedback, and KPIs; identifies opportunities to improve employee experience, program effectiveness, efficiency, and cost management, and recommends actionable solutions

QUALIFICATIONS

Education: • Bachelor’s degree in human resources, business administration, or related degree required.

Required Licensure, Certification, etc.: • Certified Human Resources Professional (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred. • Certified Employee Benefit Specialist® (CEBS) or Certified Benefits Professional® (CBP) strongly preferred

Work Experience: • 8-10 years of experience in related field • 2 or more years of experience leading a team • 3-5 years of related work experience leading the administration of health, welfare, and retirement plans

Knowledge & Skills: • Ability to effectively plan, set priorities, and manage many projects simultaneously while working to meet deadlines. • Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications. • Experience with HR information systems and vendor platforms. • Excellent communication and negotiation abilities. • Thorough u

Similar jobs

• Benefits Manager — Opentable · Norwalk, CT
• Benefits Manager — Opentable · New York, NY
• Benefits Manager — ASM Global · West Conshohocken, PA
• Benefits Manager — Barnard · New York City, NY
• Benefits Manager — Freddiemac · McLean, VA
• Benefits Manager — Cision · Remote
• Benefits Manager (Hybrid) — Broadridge · New York, NY | Newark, NJ
• Benefits Manager, International — Aloyoga · Beverly Hills, California, United States