Back of House Event Attendant

About this role

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Back of House Attendant | The Mallory, NYC

Reports To: Event Services Manager

Schedule: Full Time. Flexible availability required for varying event calendar

Hourly Rate: $21 per hour with overtime eligibility

About The Mallory:

The Mallory is Convene Hospitality Group’s premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York. Reimagined from a landmark 19th-century freight hub into a dynamic 50,000-square-foot venue, The Mallory blends original industrial architecture with modern design and technology to host everything from galas and fashion shows to weddings and private celebrations for up to 550 guests. We are building a hospitality-oriented team dedicated to delivering thoughtful, high-touch experiences for every client and guest who step through our doors. Learn more about our space at: https://www.themallorynyc.com.

As we continue building our opening team, we are seeking full-time Back of House Attendants to help deliver exceptional events through meticulous preparation, organization, and operational support. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced, ever-changing environment, taking pride in maintaining a polished venue and ensuring every event is executed seamlessly.

Overview:

As a Back of House Attendant at The Mallory, you are essential to the venue’s atmosphere and its constant readiness for the next event. This role is designed for a detail-oriented individual who takes pride in keeping a space pristine and ensuring the seamless execution of unique, high-profile moments. You work throughout the venue to ensure everything is perfect for our guests, providing the behind-the-scenes support that makes every event successful.

Client Experience

• Ensure all client-facing areas, restrooms, and common spaces remain immaculate and fully stocked to reflect the premium standards of the venue.

• Act as a quick-response resource for spills or urgent needs, resolving issues quietly and efficiently while events are in progress.

• Monitor the space throughout the event to ensure the venue stays gallery-ready from the first arrival to the final attendee.

Venue Operations

• Support the arrival and organization of vendor, client, and internal deliveries while keeping the operations team in the loop.

• Work with the setup and breakdown teams to transition the space between events, including the careful movement of furniture and gear.

• Handle waste and recycling flows to keep back-of-house areas and service corridors clear, safe, and organized.

• Ensure that all FOH, BOH, and kitchen equipment is cleaned and sanitized regularly, operates correctly, and is vendor-ready before and after each event while following health and safety regulations.

• Provide vendor support and oversight at all times throughout an event lifecycle

Maintenance

• Perform routine upkeep like surface cleaning, dishwashing, polishing, paint touch-ups, and lighting updates to keep the venue looking its best.

• Use internal systems to flag facility issues and repair requests, helping maintain the integrity of the building.

• Follow all health and safety protocols to create a clean and secure environment for the entire crew and our clients.

What We Look For:

• Previous experience in hospitality, janitorial, custodial, or facilities support preferred.

• Ability to work independently and take initiative while staying responsive to team needs.

• Strong attention to detail and pride in maintaining a clean, professional environment.

• Physical ability to lift up to 50 lbs., stand/walk for long periods, and perform repetitive tasks.

• Flexibility to work nights, weekends, and holidays based on event schedules.

• Positive, service-oriented attitude and reliability are a must.

Work Environment: This is a physically active position that requires working throughout the venue during live events. Porters should be comfortable working in a fast-paced, guest-focused setting where

Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate : $21 per hour with overtime eligibility

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.

• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.

• Financial Growth: 401K with company match and support for education, courses, and certifications.

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