Automotive Manufacturing Field Service Technician

About this role

Automotive Manufacturing Field Service Technician – Remote Indiana Region, USA

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:   As a Field Service Technician, you’ll be part of our Stud Welding team working as a remote employee supporting the Indiana and Illinois area.    You’ll get to:   • Make field service calls both local and out of state at times with little advance notice and possibility for extended periods of time. • Integration support which includes teaching, adjustment, calibration, and diagnosing issues related to the system. • Commissioning of systems at customer location. You may be commissioning many systems in various sections of a plant.  In some cases, this may require extensive walking of long distances or standing for periods of time.  You are required to attend all kick-off meetings asked by customers. • Final buy-off of installation.  Using an installation buy-off guide you are responsible to complete the final buy-off and document any open issues and or exceptions related to the cell equipment.  This may require standing on a robot or taking specific measurements very close to the floor. • Assures that all equipment at assigned customer plants operate at maximum target reliability levels (99.998%) or provides written documents to the Technical Field Manager the reasons for the exceptions. • Diagnoses and repairs equipment to component level using various test equipment (i.e. oscilloscope, multi-meter, chart recorder, etc.). • Records service reports and updates plant inventory, when necessary, after all visitations utilizing SalesForce.com/ (SFDC FSL) • Maintains plant information database to include equipment performance and customer satisfaction surveys on all related product lines. (SFDC FSL) • You are responsible to log all open issues and follow them through to completion. • Assist customers in identifying and ordering spare parts and capital equipment. • Files accurate expense reports in a timely manner.

The Person:   You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:    • 2+ years of experience in an electrical / electronic equipment troubleshooting. • Typically will travel 30% to customer sites; up to 50% travel for special projects • Experience with robot / PLC interfacing including basic ladder logic. • Basic understanding of SWS and SPR systems preferred • Basic understanding of safety circuits and commissioning systems • Ability to program systems • Ability to troubleshoot at an intermediate level • Has knowledge of mechanical components (Pneumatics, Weld heads, feeders, spindles) • Electronic technology degree or equivalent; Associates or Bachelor’s Degree desirable

The Details: You’ll receive a competitive salary and a great benefits plan, including: • Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. • Discounts on Stanley Black & Decker tools and other partner programs.

And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal. • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

#LI-Remote

The salary range for this position is $54,700 - $93,500. • This is the lowest to highest annual fulltime salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

• The salary range listed in this job posting reflects the range for the primary location specified. • The salary range may vary for other locations. • The successful candidate may be eligible for annual merit increases. • Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. • Discounts on Stanley Black & Decker tools and other partner programs.


The Total Target Cash Compensation range for this position is $57,000.00 - $92,000.00

 • This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target ca

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