AUCTION DEALER SERVICES CLERK

About this role

This position greets customers, answers incoming phone calls, collects vehicle payments, works the front counter on sale days, processes credit card payments, prints gate release passes, tracks bills of lading, processes vendor invoices, organizes business checks, and maintains and updates the current dealer database and files.

What are the day-to-day responsibilities? • Efficiently entering vehicle information, as provided by sellers, into the auction system. Entering accurate floor prices for all vehicles. • Maintaining appropriate dealer files and updating as needed. • Initiating phone calls to customers who have won the bid on a vehicle but not yet paid for it. • Managing flooring financing by compiling reports and invoices and mailing to each flooring company weekly. • Entering vehicle inspection and announcement information into the auction system (ASI). • Working the counter on sale day, registering new dealers, printing bidder badges and answering customer questions. • Accepting credit card payments for miscellaneous fees such as late fees, buy fees, border permits or storage fees. • Printing out gate release passes for vehicles that have been sold and paid for. • Managing a spreadsheet to track bills of lading and invoices for each vehicle. • Providing back up for the Dealer Registration Associate on an “as needed” basis.

  What are the requirements for this job? • High School Diploma or equivalent required. • 1 year of clerical and/or customer service experience required. Auction experience strongly preferred. • Effective communication skills, problem solving and customer service skills required. • Good computer software skills required including Microsoft Office, including Microsoft Word, Excel, and Outlook. • Ability to multitask in a fast paced environment. • Experience with Auction Edge/ASI auction systems a plus. 

Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.   AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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