Associate Market Manager

About this role

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Introduction to the Team: Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world

Make An Impact! The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace. 

The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand. 

In This Role You Will:   • Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)  • Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs  • Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts  • Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:   • Unique market insights (partner reports, competitive data, key performance drivers)  • In-house revenue management tools (Rev+)  • Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)  • Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities  • Self-service tools (Expedia Partner Central) 

• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)  • Guide and support Hotel Partners to deliver the best traveler experience  • Promote self-service  • Conduct regular self-learning to improve skills  • Travel for partner visits 0-20% of the time 

Experience and Qualifications:   • Fluency in French strongly preferred • 0-2 years of experience in account management, partner/client success, consultative sales, or related field  • Proficient in English language skills  • Passionate about travel  • Work independently and collaboratively with a diverse team  • Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making  • Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team  • Continue to follow up when facing testing situations.  • Present ideas and directives clearly and persuasively  • Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.  • Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group  • Possess a growth mindset, consistently using feedback to improve in role  • Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style  • Drive for results 

What you will get in return:  • Working with an extremely talented team of like-minded individuals who love to travel.  • A company that has incredibly strong Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides.  • A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally. Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups ensure everyone is heard, respected, and can thrive.  • An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled. 

The total cash range for this position in Miami is $67,000.00 to $93,500.00. Employees in this role have the potential to increase their pay up to $107,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
 Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life .

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