Associate Manager, Commercial Education

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Sales Enablement

Job Sub Function: Sales Training

Job Category: Professional

All Job Posting Locations: Palm Beach Gardens, Florida, United States of America

Job Description: DePuy Synthes is recruiting for a Associate Manager, Commercial Education, located in Florida, USA. 

The Associate Manager, Commercial Education, DePuy Synthes Joint Reconstruction will be responsible for the planning, delivery, and execution of training for the sales organization aligned to the global learning strategy and in support of United States (US) regional business needs. This role will be  primarily focused on joint reconstruction (hips, knees, shoulders) and associated digital surgery/enabling technologies. It will work with Global Education, Marketing, R&D, Sales Leadership, Healthcare Compliance, and other functional partners to craft and deliver educational programs aimed at elevating the proficiency of the sales organization aligned with the company curricula, certification pathways, policies, and strategies.

DUTIES & RESPONSIBILITIES  In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson &  Johnson procedures and guidelines, this position is responsible for:  FUNCTIONAL: • Implement Commercial Education strategies and content in collaboration with internal partners to satisfy the overall objectives of the DePuy Synthes organization • Help design and deliver effective educational programs aligned to our learning strategies including the use of a 30-40-30 format, adult learning principles, and professional facilitation skills • Educate sales consultants across the portfolio to build clinical and non-clinical proficiency with emphasis on technical training, clinical selling, operations, strategic account management, and enterprise and market effectiveness  • Facilitate learning in self-directed, live, virtual, and/or in-person formats, leveraging appropriate technology platforms • Serve as a subject matter expert for training development with strategic partners including vendors • Maintain expertise in training and related clinical and business technologies and methodologies • Contribute to training needs assessments of customer-facing field sales teams and dentification of market and organizational trends.  • Support daily business-focused training activities for the Commercial Education department. This includes administrative activities, communications, and implementation of Commercial Education policies and guidelines aligned with the MedTech Education strategy. • Help manage, track, and report on department asset management • Ensure that sales training practices are aligned with all Company, government, and legal requirements POLICIES: • Know and follow policies and procedures related to work activities performed in area of responsibility. TRAINING: • Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments, and for implementation of new policies and procedures. • Complete required periodic re-training in areas such as safety and environmental compliance.  SAFETY: • Responsible for communicating business related issues or opportunities to next management level • Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable. • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures • Performs other duties assigned as needed SECTION 3: EXPERIENCE AND EDUCATION REQUIRED: • Bachelor’s degree in Business, Healthcare, or related field  • 2 years of orthopaedic device experience PREFERRED: • Experience working in a commercial function (field, sales, marketing, etc.)  • Experience as an orthopedic/medical device educator • Experience using and/or implementing modern educational technologies • Experience in technology-assisted surgery and/or capital equipment

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS REQUIRED: • Excellent written and verbal communication skills • Strong sense of ownership and accountability, ability to self-direct and self-govern • Ability to collaborate and lead across functions, job levels, and a matrix organization • Experience leading projects or initiative • Aptitude for practical problem solving  Ability to effectively create and deliver presentations to a variety of audiences including learners,  colleagues, and senior leaders • Purposeful orientation aligned with passion for providing the best patient care possible • Ability to adapt to and deliver in a dynamic work environment • Effective interpersonal skills that include professionalism, maturity, and a team mentality • Genuine interest in ongoing professional development of self and others • Proficiency with MS Office and virtual meeting applications  PREFERRED:  • An in-depth understanding of the DePuy Synthes product portfolio including enabling technologies • Experience in technology-assisted surgery and/or capital equipment • Experience as an orthopedic/medical device educator

Similar jobs

• Manager, Commercial Education — Johnson & Johnson · Cincinnati, Ohio, United States
• Manager Commercial Education — Johnson & Johnson · Raritan, New Jersey, United States
• Commercial Education Manager — Abbott · Remote
• Senior Manager, Commercial Sales Training — Abbott · Lake Forest, Illinois, United States
• Account Manager - Education — Esri · San Antonio, TX
• Account Manager - Education — Esri · Denver, CO - Louisville
• Associate Manager, Training — Campbell's · Lakeland, FL
• Senior Manager, Customer Education — Qualia · Austin, TX