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Associate Director Strategic Planning and Operations
Amgen
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About this role
Career Category Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Director Strategic Planning and Operations What you will do Global Patient Safety is a patient-first organization advancing how safety is monitored, understood, and acted upon through data, digital innovation, and emerging technologies. As a trusted enterprise partner, GPS influences critical business decisions by integrating patient insights, scientific expertise, and regulatory excellence. This is an opportunity to join a high-performing team shaping the future of modern patient safety and its impact on patients worldwide. The Strategic Planning and Operations Associate Director serves as a senior partner to the Vice President of Global Patient Safety and the GPS Executive Leadership Team. Acting as a trusted advisor to the VP, this role connects priorities, initiatives, and decisions across the organization to ensure alignment with broader Amgen priorities. This role operates at the center of GPS leadership, translating strategy into clear priorities, operating plans, leadership routines, executive communications, and measurable outcomes. The Associate Director leads a team of Strategic Planning and Operations colleagues who support leaders and teams across GPS, ensuring consistent, high-quality planning and operational support across the department. This role strengthens the GPS operating rhythm, drives accountability across leadership priorities, enables effective decision-making, and proactively identifies interdependencies, risks, and opportunities before they impact execution. This is a highly visible role for an enterprise-minded operator who can partner closely with the VP of Global Patient Safety and help the Executive Leadership Team convert priorities into disciplined execution. The role requires strong business judgment, executive presence, proactive ownership, and the ability to operate effectively in ambiguity. The successful candidate will anticipate leadership needs, synthesize diverse inputs into clear deliverables, bring forward recommendations, and independently advance priorities with minimal direction. Key Responsiblities: • Serve as a thought partner to the VP of Global Patient Safety and GPS Executive Leadership Team, helping shape priorities, identify risks and opportunities, and translate strategy into action. • Lead and develop Strategic Planning and Operations colleagues who support leaders and teams across GPS, ensuring aligned priorities, consistent practices, and strong execution across the SPO community. • Lead the GPS operating rhythm, including leadership team meetings, business reviews, goal tracking, decision forums, and follow-up mechanisms. • Prepare senior leadership discussions by framing objectives, key decisions, tradeoffs, risks, stakeholder considerations, and recommended next steps. • Develop executive-level narratives, talking points, presentations, and communications that clearly articulate GPS priorities, progress, decisions, and implications. • Drive accountability across GPS by clarifying owners, milestones, dependencies, decisions, and escalation needs. • Partner across GPS, R&D SPO leadership, HR, Finance, and other functions to ensure GPS priorities are represented and aligned with broader enterprise objectives. • Lead annual and multi-year planning, financial planning, resource planning, and business operations processes for GPS. • Design and drive implementation of key GPS initiatives, process improvements, and operating model enhancements. • Support GPS communication, engagement, and change management efforts, including leadership messaging, all-staff presentations, and business performance updates. • Undertake activities delegated by the QPPV as detailed in the PV System Master File and support ongoing inspection readiness, as applicable.
Knowledge and Skills • Strong business judgment and enterprise mindset, with the ability to connect priorities, risks, tradeoffs, and execution implications. • Demonstrated ability to synthesize complex information, develop a clear point of view, formulate recommendations, and drive implementation. • Strong executive communication skills, including the ability to develop clear narratives, presentations, talking points, and decision materials for senior audiences. • Proven ability to operate proactively in ambiguity, anticipate business needs, and move work forward without waiting for detailed direction. • Ability to influence across a matrixed organization and create alignment among senior stakeholders. • Demonstrated ability to lead, coach, and develop Strategic Planning and Operations colleagues. • Strong facilitation and operating rhythm skills, with the ability to design leadership discussions that drive decisions, accountability, and progress. • High degree of ownership, initiative, accountability, discretion, and professional maturity.
Competencie
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