Associate Director, Medical Operations and Product Sciences

About this role

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary

At BMS, we are committed to the advancement in science with the drive to improve every day for the benefit of patients.  To accelerate our position as leaders in cell therapy and serve patients around the world, we are committed to being at the forefront of change.

Reporting to the Director of Medical Operations and Product Sciences, the Associate Director will represent ex-US Medical Affairs as therapeutic area expert (PAN-CAR T) and provide clinical/scientific leadership and support for approved CAR T products as well as CAR T compounds in various stages of clinical development. A major focus will be on interacting and aligning with global functions and supporting Medical Affairs functions in worldwide (WW) affiliates. This will be achieved through active participation in WW cross-functional teams, where the individual will contribute to the global strategy and co-lead the launch implementation and support for new indications in key countries from a Medical Affairs perspective.

The position will serve as a therapeutic area expert, contributing to content creation, strategic and tactical discussions, and presentations with internal colleagues, as well as external experts and investigators. They will assist with site onboarding activities, including training, and must be capable of traveling to provide on-site support for designated CAR T sites as needed, in collaboration with the medical field team. They will represent Worldwide Medical as required, serving as a therapeutic area expert in Cell Therapy products. He/she will be the escalation point for the affiliate medical teams (AMTs) for handling nonconforming CAR T products and developing communication plans for site level strategy. This individual’s responsibilities will include strategic and tactical planning of medical affairs CAR T program site support and the point of contact for internal site launch experience.

Key Responsibilities   • Ex-US pan-CAR T strategy & tactic execution  — Guide and execute the global pan-CAR T strategy and tactics in alignment with the global disease strategy, supporting the delivery of the pan-CAR T Medical Affairs plan across current and pipeline assets (Breyanzi, Abecma, arlo-cel, zola-cel) and supporting global affiliates for Cell Therapy launches. Contribute to global and regional pan-CAR T strategy priorities and the WW Cell Therapy Franchise (CTF) strategy in close collaboration with WW Commercial, WW Clinical, WW Quality, WW Manufacturing and Market Access colleagues. Support the design and planning of medical data generation — including Medical Affairs–sponsored studies, Investigator-Sponsored Research (ISR), registries and other evidence-generation initiatives. Develop, review and approve medical and educational materials (strategy plans, abstracts, posters, manuscripts, slides, MI letters, educational content and Commercial Brand plan input).

• NCP, OOS & special treatment scenario management  — Serve as the primary Medical Director point of contact for Affiliate Medical Teams (AMTs) and sites of care on non-conforming product (NCP), out-of-specification (OOS), off-label requests, re-treatment and infectious-disease clinical scenarios. Co-author Integrated Health Hazard Assessments (IHHAs), including benefit/risk conclusions supporting release decisions. Mentor and coach AMTs toward autonomous NCP/OOS case handling as part of the decentralized NCP/OOS management model, while maintaining close alignment, quality oversight and consistency of medical decision-making across regions. 

• Manufacturing success, TAT & failure-mode partnership — Serve as ex-US medical partner to Tech Ops, Business Process Owners (BPOs) and Quality on manufacturing failure trend monitoring, root-cause analyses (RCAs) and mitigation strategies.

• Ex-US launch readiness & site onboarding — Lead ex-US medical readiness and site onboarding for CAR-T launches (including arlo-cel and pipeline assets). Develop and approve product-handling guides, SOPs, training materials and site-facing educational content.

• Ex-US CART Class & Patient-access Expansion : Co-lead ex-US strategic initiatives to expand patient access and optimize CAR-T treatment pathways (e.g., outpatient administration, early discharge), including advisory boards, operational toolkits, consensus publications and tactical rollout with AMTs.

• Digital & process innovation — Partner with IT teams to shape, pilot and roll out ex-US digital solutions supporting NCP management, site communication and manufacturing analytics.

• External engagement, KOL & TL management — Cultivate and maintain strong relationships with external partners, including KOLs. Represent WW Medical Affairs at advisory boards, steering committees, congresses and local symposia.

• Cross-functional representation & regulatory input — Represent Global Medical Affairs on key cross-functional forums and teams (e.g., Material Review Board (MRB), Safety Management Team (SMT), Franchise Team, WW Commercial, WW Clinical, WW Quality, WW Manufacturing, Market Access, launch tea

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