Associate Director, Business/Technology Analysis

About this role

Job Description

The Position

The Basis / Infrastructure Technical Lead is a senior technical role accountable for the operational health, delivery, and administration of Organon's SAP technical landscape, including next generation SAP platforms such as SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC), SAP Signavio, and SAP Business AI (Joule). This role reports to the ERP Architecture Lead and leads a globally diverse set of teams spanning SAP Basis, Security, SAP Development, SAP functional teams, Infrastructure, and other IT process partners, executing the landscape design, upgrade roadmap, and cloud platform direction set by Architecture across existing and new global implementations. Beyond the technical scope, the role leads people and day to day project delivery, including vendor and resource management, in close partnership with Architecture on broader budget and stakeholder decisions.

Responsibilities

• Execute the SAP technical landscape strategy, implementing the architecture standards, upgrade roadmaps, and platform direction (SAP Basis, Security, HANA, NetWeaver, BTP) set by ERP Architecture, in partnership with implementation and functional teams.

• Support evaluation and piloting of new SAP and third-party technologies, providing hands on technical findings to inform the architecture decisions and product strategy recommendations made by ERP Architecture.

• Provide technical leadership and mentorship to Basis and Infrastructure engineers, acting as the escalation point and subject matter expert for complex issue resolution across the SAP technical stack.

• Administer and execute SAP system provisioning, refresh, backup/recovery, and patching automation (OS/DB/SAP Kernel) per standards set by Architecture, driving standardization and reduction of manual operational effort.

• Execute the SAP change and transport management process, including CHARM, and ensure landscape configuration and authorization concepts meet compliance and audit requirements.

• Administer cloud hosted SAP environments (SAP HEC, RISE, AWS, Azure), executing migration, sizing, and ongoing platform optimization activities in line with direction set by Architecture.

• Partner with SAP, hosting vendors, and peer architecture groups to keep the landscape current with ERP strategy, security patching cadence, and technology roadmap changes.

• Collaborate with application, security, and infrastructure teams on cross functional projects and maintenance activities, ensuring the technical architecture supports business and regulatory needs.

• Ensure the availability, performance, and integrity of SAP landscapes (S/4HANA, BW4, GTS, GRC, ATTP, GBT, Solution Manager, Fiori, IBP, SAC), including monitoring, performance analysis, and incident resolution.

• Administer SAP Business Technology Platform (BTP) services, including BTP subaccounts, entitlements, connectivity (Cloud Connector, Integration Suite), and lifecycle management of BTP based extensions, in alignment with the integration strategy set by Architecture.

• Execute the technical rollout, sizing, and operational support of AI driven SAP capabilities across the SAP Business AI portfolio, including Joule copilots and Joule Agents, embedded machine learning in S/4HANA and IBP (e.g., demand sensing, anomaly detection), and generative AI features in SAC, including access management, data/security guardrails, and integration with the underlying SAP landscape, per direction set by Architecture and AI/Automation leadership.

• Implement technical governance controls for AI adoption across the landscape, covering data quality and readiness, model/agent access controls, responsible AI guardrails, and monitoring of AI feature consumption and performance, as defined by Architecture and AI/Automation governance.

• Support evaluation of emerging SAP AI and agentic automation capabilities (e.g., Joule Agents, BTP AI Core/AI Foundation) for extensibility use cases, providing technical feasibility input to Architecture's fit assessments versus custom or third party AI/ML integrations.

• Execute provisioning and data integration activities for SAP Business Data Cloud (BDC), including connectivity between S/4HANA, BW4, IBP, and BDC's unified data foundation, per the data architecture strategy set by Architecture.

• Execute SOX and internal controls compliance activities for the SAP technical landscape, including segregation of duties reviews, change control evidence, access recertification, and audit response for Basis, security, and infrastructure processes; partner with Internal Audit, Compliance, and control owners on remediation and continuous control monitoring.

• Lead the Basis/Infrastructure team's day to day operations, including vendor/contractor management, resource planning, and staff development, in coordination with the ERP Architecture Lead on budget and governance matters.

• Execute project and program delivery for landscape initiatives (upgrades, migrations, new platform adoption), managing scope, timeline, and risk, and coordinating with business and functional stakeholders under direction from Architecture.

• Support the technical onboarding and administration of SAP Signavio for process intelligence and business process management, including landscape connectivity, user provisioning, and integration with S/4HANA and IBP for process mining use cases.

• Stay current on the broader SAP Business AI and BTP roadmap and flag operational readiness and licensing considerations to the ERP Architecture Lead needed to adopt new generation SAP capabilities.

Required Education, Experience & Skills

• Bachelor's Degree in Information Technology, Computer Science, or a related field/equivalent combination of education, certification, and experience.

• 16+ years of hands-on SAP Basis / Infrastructure experience, including multiple full life cycle implementations, with demonstrated experience acting as a technical lead executing arc

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