Associate Clinical Specialist, Pain Interventions- Naperville, IL

About this role

We anticipate the application window for this opening will close on - 8 Sep 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.                     As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most. 

Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through spinal cord stimulation, deep brain stimulation, and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.

Check us out on LinkedIn: Medtronic Brain Modulation and Pain Interventions

At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.  This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.    This is a field-based position. 

We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Responsibilities may include the following and other duties may be assigned:  • Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems 

• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products  

• Provides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinics 

• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues 

• Maintains a working knowledge of competitive products 

• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)  

• Assists Management and Sales Training department in education/training of new employees in the district 

• Complies with required event reporting and documentation utilizing Medtronic technology tools 

• Accountable for placing orders with customer service for pending purchase orders and product replacement  

• Expected to work with materials management to collect POs for cases covered within the territory/district 

• Responsible for managing inventory provided for case coverage, including:  timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold 

• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level 

• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) 

• Visits accounts to replenish literature and establishes/maintains relationships with office staff 

• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly 

• Manages business expenses and budget effectively and in given timeframe  

• Ensures personal understanding of all quality policy/system items that are personally applicable   

• Completes all new hire therapy trainings as directed by medical education 

• Completes all corporate compliance training prior to date due 

• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager 

• Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager 

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skill

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