Associate Account Manager, Creative Studio

About this role

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.   We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team: As part of the Creative Studio, the Account Manager will partner closely with the broader Account team to collaborate, initiate, and manage creative projects, tasks, and workflows—ensuring all deliverables are executed on strategy and on time. This role requires strong cross-functional partnership with internal creatives, operations, and marketing managers to support key initiatives across the Marketing team within the Commercial Organization.

The Account Manager contributes to team success through effective relationship management and by driving value through the full capabilities of Creative Studio. They work closely with marketing teams—including Consumer, Clinical, Global Strategy, and Public Relations—to consistently deliver high-quality creative solutions that meet and exceed expectations. Creative Studio is Dexcom’s award-winning in-house agency, providing integrated, omnichannel creative expertise in partnership with brand teams, cross-functional stakeholders, and external agencies to shape, support, and elevate the Dexcom brand.

Where you come in: • Client Partnership & Project Leadership : You will serve as a primary point of contact for Creative Studio stakeholders, managing projects from intake and creative briefing through final delivery. You will maintain a strong understanding of stakeholder goals, challenges, and desired outcomes, ensuring strategic alignment before work begins. You will review and vet creative briefs for clarity, completeness, and feasibility, and navigate ambiguity with a collaborative, solutions-oriented approach. You will lead project prioritization by clearly communicating expectations, objectives, timelines, and scope with marketing partners. • End-to-End Project Oversight : You will lead and support all phases of creative development, including kickoff, reviews, feedback management, revisions, pre-production, productivity & impact reporting through internal data and analytics, and project debriefs. You will serve as a consistent throughline across projects to ensure alignment, continuity, and successful outcomes that support Dexcom’s business priorities. You will proactively track scope changes, surface risks, and escalate off-brief requests or bottlenecks. • Relationship Building & Strategic Contribution : You will build strong, trust-based relationships with internal partners through proactive communication, responsiveness, and the reliable delivery of high-quality work. You will contribute strategic perspective and recommendations throughout the project lifecycle to enhance outcomes and strengthen partnership. You will regularly lead internal client stakeholder status meetings with the ability to communicate updates on priorities, progress, roadblocks, risks, shifts and dependencies to our internal clients. • Work Intake, Resourcing & Capacity Management : You will assign and prioritize work across campaigns and launch deliverables, balancing timelines and competing priorities to ensure efficient execution. You will partner with Account Managers and Creative leaders to monitor team bandwidth, optimize utilization, and adjust workloads as needed. • Process Optimization : You will continuously assess and refine creative workflows to improve efficiency and clarity from initiation through final execution. You will define roles and responsibilities, optimize resource allocation, reduce bottlenecks, and streamline processes to accelerate delivery while maintaining quality.

What makes you successful: • You have 5-6+ years of experience within an advertising agency or in-house creative team in a project or account management or client-facing role or a combination of 5-6+ years in a marketing manager plus account manager role. • You have experience and fluency in marketing with an ability to interpret creative briefs, understand how to tie creative execution to business goals and objectives and develop audience-prioritized marketing assets. • You bring a positive, solution-oriented, collaboration-first mindset and are comfortable navigating ambiguity. Fluent in both marketing and creative perspectives, you know when to advocate, challenge assumptions, and push for the right outcome, while maintaining strong partnerships and alignment. You synthesize context, feedback, and insights into clear, actionable, and time-bound direction for peers, leaders, and stakeholders. • You have experience working with project managements systems (Asana, Workfront, Monday, ClickUp, Wrike, etc.), working as an account manager and/or building workflows within project management systems. • You bring consumer and/or healthcare provider experience to the team. • You have demonstrated su

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