Assistant Supervisor - Midtown East

About this role

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About the Position

Assistant Supervisors serve as lead members of the direct care team, providing similar day-to-day functions as Direct Support Professionals ( DSPs ) but with administrative responsibilities including training, scheduling, systems management, and in some cases, directly supervising other DSPs.

Depending on the supports needed, Assistant Supervisors may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community.

YAI's Mission

Ready to join our 4,000+ employees in a career at YAI?   Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you!  

Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers .

Program • Residential Services

Location • Midtown East, Manhattan

Schedule   (Full time) • Tuesday through Saturday; hours vary by program

Key/Essential Functions & Responsibilities • Performs all duties of a Direct Support Professional (DSP 1 - 3) as to ensure the overall supervision, protection and care of persons supported in assigned program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community in a variety of settings.

• Ensures health, wellness and safety by providing appropriate supervision of the people we support and takes the lead during crisis situations, effectively deescalating situations relating to individuals, facility or other environmental issues, demonstrating the OPWDD Core Competencies and directing DSPs while adhering to applicable policies, procedures and regulations.

• Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, demonstrating a strong understanding of and effectively modeling and training other direct care staff on the intentions, related interventions and goals of the plans.

• Models professionalism at all times by maintaining a strong allegiance to the persons supported, proactively prioritizing and completing regular duties with limited direction while willingly accepting changes to assignments, programs and/or service delivery settings and approaching others in a positive, supportive and courteous manner.

• Assists Program Supervisor with staffing and coverage for assigned program, which includes entering and modifying schedules in electronic systems to ensure accurate and complete information needed to maintain minimum coverage by qualified staff; assists with securing coverage for shifts with consideration for scheduled time off, unscheduled absences and operational needs, including community or off-site activities and trainings and escalates staffing concerns to supervisor accordingly.

• Assists Program Supervisor with oversight of financial systems for program, including maintaining personal ledgers for the people we support and records of program expenditures, which includes regularly monitoring and reconciling petty cash by completing data entry and reviewing, totaling and documenting receipts and/or completing transmittal in electronic systems, to ensure fiscal responsibility, integrity, and adherence to budgetary guidelines.

• Coordinates supply-related needs in collaboration with Program Supervisor and other program staff, assisting with maintaining, ordering and appropriately documenting inventory and storage of food, household and toiletry supplies, including over the counter medications, in accordance with all applicable requirements.

• Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee and assists with coordinating resolutions, as directed.

• Supports regular and ad hoc facility-related checks as requested by supervisor, reviewing and confirming that program is meeting all applicable requirements by reviewing logs, files and folders and tracking or obtaining documentation (e.g. van maintenance, inspections, fire drills) to ensure complete, timely and accurate information and following up with appropriate parties to obtain necessary information as needed.

• Assists Program Supervisor with ensuring completion and appropriate documentation of all applicable training, education and credentials for program staff, including program-specific trainings, in electronic and paper files in accordance with all applicable requirements

• Provides effective leadership on shift serving as lead in the absence of Program Supervisor, which may include overnight shifts, supporting quality care and positive outcomes by consistently applying all rules, standards and policies with staff, assigning duties and regularly assessing work performance, actively identifying operational or staff issues, and making responsible and informed decisions when needed, escalating concerns to appropriate leadership for assistance and/or handling and performing all duties of direct care leadership roles on a temporary basis, when needed.

• Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills.

• May support the region or agency as a whole through active participation in various committees, representing program, service delivery setting or r

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