Assistant Operations Manager

About this role

JLL empowers you to shape a brighter way .  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL - Assistant Facilities Operations Manager (M1) Transform at JLL with an integrated facilities management team on a global client account in our Technology vertical!

Location: San Jose, CA 95134 Work Schedule: Onsite, M-F 7-3:30 Reports to: Senior Engineering Operations Manager Estimated base salary range: $70,000 - $90,000 + 10% annual salary bonus

What this job involves :  The Assistant Facilities Operations Manager supports the Facilities Operations Manager and Senior Facilities Operations Manager in the day-to-day management of facilities operations across the clients San Jose campus. The position provides operational leadership and coordination across Engineering Operations, Facilities Management, Planning, Parts, Construction/Projects, Finance, vendors, and client lab teams. This role is responsible for driving operational activities, project coordination, financial reviews, work order accountability, and communication between facilities teams and campus stakeholders to ensure work is properly planned, executed, documented, and completed.

What your day-to-day will look like:   Operations & Project Coordination • Support the Operations Manager and Senior Operations Manager with daily facilities operations, repairs, projects, construction activities, and operational priorities. • Coordinate with Engineering, FM, Planning, Parts, Construction, Project Management, and vendors to ensure work is properly planned and executed. • Track operational action items, project activities, and commitments through completion. • Identify operational risks, scheduling conflicts, resource constraints, and issues requiring escalation. • Support shutdowns, outages, construction activities, and work impacting critical campus infrastructure.

Lab & Stakeholder Coordination • Coordinate communication between client lab teams and Facilities/Engineering Operations regarding upcoming PMs, repairs, projects, shutdowns, and other work impacting laboratory spaces. • Work with lab stakeholders and Planning to identify appropriate work windows and minimize operational disruption. • Ensure lab teams receive timely notifications regarding upcoming work, schedule changes, access requirements, and operational impacts. • Track lab-related concerns and commitments and ensure follow-up through completion. • Participate in recurring meetings with lab stakeholders, Operations, and Planning to review upcoming work.

Planning & Parts Coordination • Partner with the Planning Team to review upcoming PMs, corrective work, repairs, and projects. • Ensure work is properly scheduled, communicated, resourced, and completed. • Coordinate with the Parts Team to ensure required materials and equipment are available for planned work. • Identify material or scheduling issues that may impact operational commitments.

Finance & Budget Management • Support monthly financial reviews, budget tracking, forecasting, and operational financial reporting. • Review invoices, purchase orders, commitments, and expenses for accuracy and budget alignment. • Provide variance commentary and identify financial risks or budget concerns. • Support accrual preparation and reconciliation. • Review and approve invoices within assigned authority. • Assist with annual budget development and forecasting.

Corrigo / Work Order Management • Monitor Corrigo work orders for timely completion, accurate documentation, and proper closure. • Review and verify completed work orders for labor, materials, documentation, and scope accuracy. • Identify overdue, aging, or incomplete work orders and drive corrective action. • Monitor work order performance and support reporting on backlog and completion metrics.

Vendor & Contractor Coordination • Coordinate vendor and contractor activities, schedules, site access, and operational requirements. • Verify completion of contracted work prior to invoice approval. • Escalate safety, quality, scheduling, performance, or financial concerns.

Required Qualifications:   • Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience • 5+ years of experience in facilities management, engineering operations, construction, maintenance, or related field. • Experience supporting a complex, multi-building corporate, lab, technology, or mission-critical environment. • Strong understanding of facilities operations, maintenance, construction, and project coordination. • Experience with CMMS systems • Experience with budgets, invoices, accruals, forecasting, and variance reporting. • Strong organizational, communication, problem-solving, and project coordination skills. • Ability to manage multiple priorities and work effectively across multiple teams.

Preferred qualifications: • Corrigo CMMS experience preferred

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

70,000.00 – 90,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market cond

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