Assistant Nurse Manager Ambulatory – Outpatient Pediatrics

About this role

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title Assistant Nurse Manager Ambulatory – Outpatient Pediatrics Location Cleveland Facility Cleveland Clinic Main Campus Department Peds Outpatient Clinic-Children's Institute Job Code T28017 Shift Days Schedule 7:30am-5:30pm Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

This position supports the outpatient pediatric clinic at Cleveland Clinic’s main campus, a dynamic environment featuring 59 exam rooms organized into five pods and nursing stations. The clinic serves general pediatrics as well as all pediatric subspecialties at main campus, with each subspecialty aligned to a designated pod and supported by a dedicated primary nursing team (LPNs and MAs/CTs).

As an Assistant Nurse Manager, you will manage the delivery of care in an ambulatory setting. In this role, you will provide diagnostic or therapeutic services to patients while offering clinical supervision, maintaining quality outcomes and supervising all aspects of personnel management and development. Ultimately, your dedication and leadership help enhance the Cleveland Clinic experience for everyone, whether they are patients, visitors or fellow caregivers.  Joining this team means becoming part of a supportive caregiver community united by shared values and a common purpose: to make the organization the best place to receive healthcare and the best place to work in healthcare.

A caregiver in this position works Monday – Friday from 8:00 a.m. – 5:00 p.m. No weekends or holidays.   

A caregiver who excels in this role will:   • Manage the delivery of nursing care and practice of professional nursing for non-hospitalized patients (ambulatory population) within a specified department, procedural area, infusion area, and/or Institute. 

• Collaborate with liaison departments in maintaining patient care standards utilizing evidence-based practice as applicable.  

• Participate in clinical nursing research and support Cleveland Clinic research activities. 

• Identify and resolve issues affecting the delivery of care. 

• Manage operation of unit by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction. 

• Provide supervision, evaluate performance, conduct selection and termination process. 

• Develop strategic plans in alignment with enterprise initiatives. Ensures clinical team works at top of licensure / responsibility.  Actively promotes staff and self-development.  

• Develop and maintain unit related patient care standards through continuous quality improvement.  Develops quality and safety initiatives to provide the highest level of care. Oversee development and implementation of policies and procedures to ensure efficient, effective, evidence-based delivery of health services.  

• Attain and maintain JC and other regulatory standards. Fosters patience and employee satisfaction.  

• Promote shared decision making with input from staff.  

• Assist in the development and monitoring of the budget and will approve purchases, establish, and revise inventory quotes. 

• Direct unit participation in evaluation of new products as applicable. 

Minimum qualifications for the ideal future caregiver include:   • BSN (Bachelor of Science in Nursing) 

• Current state licensure as a Registered Nurse (RN)

• Basic Life Support (BLS) through American Heart Association (AHA)

• Three years of experience as a clinical nurse • Demonstrated skills in leadership, management, communication, counseling, problem solving, decision making, conflict resolution, and group process  • High degree of clinical expertise in the specialty area 

Preferred qualifications for the ideal future caregiver include:   • MSN (Master of Science in Nursing) 

• Nursing certification in specialty area 

Physical Requirements: • Requires full range of motion, manual and finger dexterity and eye-hand coordination. • Requires corrected hearing and vision to normal range. • May requires some exposure to communicable diseases or bodily fluids. • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required for procedures.

                        The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this

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