Assistant Manager, Sales Development

About this role

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email recruiting@kapitus.com

As an Assistant Manager, Sales Development Direct Sales you will support our senior management team in all direct sales functions. The ideal candidate will be well versed in the direct sales process, including specialized skills for qualifying merchants along with a well-versed understanding of Salesforce, NICE and other applications used by the direct sales organization. You will be called upon to coach, delegate and motivate team members. As a member of the management team your focus will be to inspire team members while ensuring productivity and quality performance in order to achieve our long-term company vision.

What You Will Do: • Gain a complete understanding of specific goals, objectives, and targets • Liaise with the Sales Trainer to help build a well-developed and high-performing team that works together effectively • Collaborate with the team to ensure the company is providing consistently excellent service, and that the work environment is inviting • Set employee objectives to achieve and exceed company productivity and sales goals • Adhere to department policies and procedures, monitor team performance and report on progress to upper management • Inspire and create a motivating environment through coaching, mentoring, and enablement • Partner with senior manager to ensure quality customer service and help supervise team members who have diverse talents and responsibilities • Meet regularly with senior manager to develop and report on strategic plans for team objectives • Aid senior managers in ensuring that all leads and opportunities are actively being followed up with • Fill in for senior managers as needed to oversee team members, coordinate schedules and lead management while adhering to targets • Monitor quality assurance, reporting any problems, incidents, or equipment trouble to senior manager • Assist in the hiring, performance management, and evaluation of team members and conduct monthly employee reviews • Will maintain some responsibility of a Sales Development Representative I to aide in business generation • Inspire and create a motivating environment through coaching, mentoring, and enablement • Provide opportunities to participate in both formal and informal developmental activities • Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results • Lead hiring, performance management, and compensation, and evaluation of team members • collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs

What We’re Looking For: • Bachelor's degree preferred or equivalent work experience • 1-2 years’ experience in sales or corporate management roles • Experience conducting performance reviews • Strong leadership, communication, and collaboration skills • Competency with CRM software, Salesforce is preferred • Knowledge of inventory management • Experience with dialer systems, NICE preferred • Ability to lead team-building initiatives

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

• Incentive Commission Compensation Plan – earned monthly

• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.

• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.

• Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.

• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.

• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.

• Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.

• Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.

• LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, whi

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