Assistant Director for Academic Resilience

About this role

Job Requisition: JR101922 Assistant Director for Academic Resilience (Open) Job Posting Title: Assistant Director for Academic Resilience Department: CC00819 WM001 | SVSA | Student Success Job Family: Staff - Student Services Worker Sub-Type: Regular (benefited) Job Requisition Primary Location: Sadler Center Primary Job Posting Location: Posting Location - William & Mary Job Description Summary: Unit Mission Statement

Student Success supports each student's personal growth, development, engagement, and sense of belonging by providing holistic guidance as they navigate their own W&M journey. Academic Wellbeing helps students achieve their academic goals by creating an accessible, responsive, constructive, learner-centered environment that empowers them to become active, independent, and confident learners. By meeting students where they are in their academic journeys, Academic Wellbeing promotes success through the development of academic skills and strategies, personal responsibility, an understanding of university culture, and effective decision-making. The office supports the instructional objectives of the faculty and advances William and Mary’s educational and retention through a coordinated approach to student academic success and wellbeing.

Position Summary

The Assistant Director for Academic Resilience is responsible for overseeing Academic Wellbeing’s student success intervention programs designed to support undergraduate students experiencing academic challenges. This position leads the office’s Empowerment Programs, including initiatives for students on academic warning, academic probation, and continued probation. The Assistant Director provides individualized support, academic guidance, and resource referrals that promote student persistence and academic success.

The Assistant Director for Academic Resilience collaborates with faculty, academic advisors, and campus partners to coordinate comprehensive support for students while serving as a central point of contact for academic intervention efforts. This position oversees the Answers-on-the-Go (AOTG) outreach initiative, increasing awareness of Academic Wellbeing services and proactively connecting students with campus resources. The Assistant Director for Academic Resilience supervises a Graduate Student Assistant and student employees, utilizes assessment data to improve programs and student outcomes, and contributes to the overall mission of Student Success by fostering student belonging, resilience, and persistence. Job Description: Required Qualifications: • Master's degree in higher education, counseling, social work, or a related field, or an equivalent combination of education, experience, and training.

• Experience with and understanding student development theories.

• Experience advocating for college students.

• Ability to maintain effective working relationships with diverse partners, characterized by cooperation, attention to detail, flexibility, and personal responsibility.

Preferred Qualifications: • Experience developing, coordinating, or managing academic intervention, student success, or retention programs.

• Experience working with students who are experiencing academic difficulty.

• Experience collaborating with faculty, academic advising, and campus partners.

• Experience supervising graduate assistants and/or student employees.

• Experience using assessment data to evaluate program effectiveness and inform continuous improvement.

• Knowledge of current trends and best practices in student success, persistence, and academic wellbeing.

• Experience utilizing student success technologies and case management systems.

Conditions of Employment:   • The employee will be required to participate in the On-Call rotation and the care reporting system.

For full consideration, please apply by the review date of 08/03/2026. Applications received after the initial review date will be considered if needed.

Hiring Range: Up to $58,000 commensurate with experience.

Job Duties:   45% - Student Success Programs & Academic Intervention: • Manage the planning, implementation, and assessment of the Academic Wellbeing Empowerment Programs (e.g., CONNECT, ASPIRE, THRIVE, and other academic intervention initiatives).

• Meet individually with students experiencing academic challenges to develop personalized success plans, connect them with campus resources, and support their return to good academic standing.

• Monitor student progress throughout the semester and conduct proactive outreach to students identified as academically at risk.

• Collaborate with faculty, academic advisors, Care Support Services, Counseling Center, Undergraduate Academic Affairs, and other campus partners to coordinate comprehensive student support.

• Maintain accurate records and documentation and utilize student success technologies to track student engagement and outcomes.

• Evaluate program effectiveness through assessment and recommend improvements to increase student persistence and academic success.

35% - Outreach, Collaboration & Student Engagement: • Manage the Answers-on-the-Go (AOTG) outreach program, including planning, scheduling, assessment, and continuous improvement.

• Coordinate outreach initiatives designed to increase student awareness of Academic Wellbeing resources and services.

• Keeps Academic Wellbeing staff informed of program updates, projects and initiatives.

• Represents Academic Wellbeing at university events, including orientation programs, resource fairs, and campus presentations.

• Develops collaborative partnerships with faculty and campus departments to promote early intervention and student success.

• Creates educational resources and presentations related to academic wellbeing, help seeking behaviors, and student success strategies.

15% - Leadership & Supervision: • Supervises the Graduate Assistant and student employees supporting the Empowerment Programs and Answers-on-the-Go initiative.

Similar jobs

• Associate Director of Academic Program Operations — University of Chicago · Chicago, IL
• Associate Director Student Success & Engagement — Williammary · Remote
• Associate Director of Academic Advising — Ivy Tech Community College · Bloomington, IN
• Senior Academic Program Coordinator — The University of Texas at Austin · UT MAIN CAMPUS
• Senior Coordinator, Student Accountability and Restorative Practices — American University · Main Campus (Washington, DC)
• Assistant Director, Alumni Inclusive Excellence — Williammary · Remote
• Academic Program Coordinator — Northeastern University · Boston, MA (Main Campus)
• Director Academic Delivery — WGU · Salt Lake City, UT