Asset Manager

About this role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown   is seeking   an   Asse t   Manager   to join our growing team in   Daytona Beach, FL   or Plano, TX !      

The Asset Manager owns the enterprise hardware IT Asset Management   function from   end to end: the policy and standards that govern it, and the day-to-day operations that run it. This role is the single accountable owner for hardware asset record accuracy and for the effective daily execution of asset lifecycle operations across a distributed, acquisition-driven environment supporting 20,000+ teammates across 500+ locations. The role oversees all hardware assets from end user devices like laptops to network and infrastructure assets.  

How You Will Contribute:      

Hardware asset management operations (primary focus)  

• Own the daily and weekly reconciliation cycle between infrastructure asset discovery data, endpoint management tooling, procurement records, and the ServiceNow asset record, and resolve the exceptions it produces.  

• Manage the asset exception and aging queue to defined thresholds, working directly with field services, service desk, system administrators, engineering   teams   and partner technicians to close open items.  

• Track and drive resolution of unaccounted, missing, and stale assets, including direct follow-up with teammates, managers, and locations.  

• Maintain   accurate   stock and spare inventory positions across staging locations, including counts, thresholds, and replenishment triggers.  

• Personally verify and correct asset assignment, location, and status data, including physical or remote verification where discovery data is unavailable or inconsistent.  

• Process and   validate   receiving, deployment, transfer, return, and disposal transactions, ensuring records are updated within defined service levels rather than in batches.  

• Build and produce the recurring asset reporting directly, including the reconciliation, accuracy, aging, and recovery reports.  

Governance and policy  

• Own the enterprise IT asset management policy, standards, and process documentation, including lifecycle stages, approval gates, and data ownership definitions.  

• Define and enforce the asset record data model in ServiceNow, including required attributes, ownership assignment, and status transitions.  

• Establish the interface between the asset record and the configuration management database,   maintaining   clear separation between asset and configuration item ownership.  

• Chair a recurring asset governance forum with procurement, finance, security, and infrastructure representation.  

Data integrity and reconciliation  

• Own asset data accuracy as a measured outcome, with published reconciliation rates and defined remediation paths for exceptions.  

• Drive automated discovery and reconciliation between endpoint/ discovery   management tooling and ServiceNow, reducing dependence on manual inventory.  

• Establish periodic and automated audit and physical verification procedures for locations and asset classes where automated discovery is not available.  

Lifecycle management  

• Own the end-to-end lifecycle process from requisition through receiving, deployment, transfer, recovery, and certified disposal.  

• Maintain chain of custody and disposal documentation sufficient to satisfy internal audit and regulatory requirements.  

• Partner with procurement and finance on refresh planning, capital forecasting, and depreciation alignment.  

• Define standards and controls for the recovery of assets at termination, transfer, and   location   closure.  

Mergers, acquisitions, and divestitures  

• Own the asset onboarding playbook for   acquired   entities, including discovery, record creation,   standards   conformance, and remediation timelines.  

• Serve as the asset management representative at integration planning, ensuring asset data requirements are captured before cutover rather than after.  

• Support divestiture and separation events with asset segregation and transfer documentation.  

Reporting and financial stewardship  

• Publish an asset management scorecard covering record accuracy, lifecycle compliance, recovery rates, and cost per asset.  

• Provide the asset data foundation for security posture reporting, audit response, and technology   spend   decisions.  

• Identify   and quantify cost avoidance opportunities from improved recovery, redeployment, and refresh discipline.  

Licenses & Certifications:     

•   ITAM certification (IAITAM CHAMP, CITAM, or equivalent) or ITIL certification.  

Skills & Experience to be Successful:    

• Five or more years in IT asset management, IT operations, or a closely related discipline, including ownership of asset data in an enterprise tool.  

• Demonstrated experience implementing or operating ITAM in ServiceNow, including the asset module and its relationship to the CMDB.  

• Working knowledge of endpoint management and discovery tooling and how discovery data is normalized into an asset record.  

• Track record of establishing process and holding cross-functional teams accountable to it without direct authority.  

• Experience in a distributed, multi-site environment.  

• Demonstrated willingness and ability to   operate   hands-on in   the detail , including transactional record work, reconciliation, and direct follow-up with end users and technicians. This role has no support staff.  

• Strong practical data skills, including Excel at an advanced level and the ability to build reports and reconcile large data sets without relying on a reporting team.  

Preferred  

• Experience in an acquisitive environment with recurring integration of new entities.  

• Exposure to   hardware asset   financial management , including depreciation, leasing, and refresh forecasting.  

• Experience supportin

Similar jobs

• Asset Manager — Nationalchurchresidences · Columbus, Ohio | Dublin, Ohio
• Fixed Asset Manager — Fluidstack · San Francisco, CA
• Asset Management Analyst — Ryder · Remote
• Asset Management Analyst — Ryder · Remote
• Asset Management Specialist — Irsc · Fort Pierce, FL
• Asset Management Specialist — Flex · Milpitas, CA
• Portfolio Manager — Axq · New York
• Portfolio Manager — Piermontbank · New York, NY