Area Sales & Operational Excellence Leader

About this role

Company Overview Founded in 1910 , KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.  

Job Overview Are you ready to make your next career move to join our team as our Area Sales & Operational Excellence Leader for KONE Americas? • Do you enjoy translating strategic priorities into clear initiatives, milestones, owners, KPIs, and decision points?  

• Does supporting standards work, process simplification, and continuous improvement motivate you?

• Do you thrive in areas where you design and facilitate operating reviews, scorecards, dashboards, and action registers that connect sales performance, customer outcomes, and financial performance?

• Are you skillful with anticipating barriers and coordinating corrective action before performance is at risk?  

• Do you demonstrate a passion for reinforcing leadership expectations, stakeholder engagement, and sustained behavior change?

• Are you committed to promoting strategic agility, customer satisfaction, accountability & ownership, excellent communication?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!  

Location of position: Lisle, IL or Allen, TX.

Job Duties As our Area Sales & Op Excellence Leader , you will be accountable for translating business strategy into disciplined, visible, and measurable execution across sales, operations, and enabling functions. The role establishes the operating cadence, performance management routines, governance, and cross-functional action tracking needed to ensure functional and business commitments stay on track, risks are escalated early, and results are delivered against strategic priorities.

You will bring 10+ years of progressive and successful experience in sales ops, business ops, commercial excellence, operational excellence, strategy execution, transformation, or field/business leadership to KONE. You will use the knowledge gained through your bachelor’s degree in business, Engineering, Operations, Finance, Marketing, or related field required. MBA or relevant advanced degree preferred.

Other Listed Duties • Support adoption of new operating models, tools, reporting routines, and business practices.

• Drive follow-through on functional and business actions by clarifying owners, due dates, dependencies, and escalation paths.

• Maintain a single view of execution progress and ensure leaders have timely visibility to commitments, gaps, and trade-offs.

• Prepare concise executive updates, issue papers, decision recommendations, and performance narratives that enable faster decision-making and stronger accountability.

Other Hiring requirements • Lean Six Sigma, PMP, Agile, Prosci, or similar certification preferred.

• Advanced proficiency with Microsoft 365, Power BI, CRM, and analytics tools.

• Proven track record improving execution and business performance across teams.

• Experience with executive dashboards, governance processes, and performance management.

• Industry experience in construction, manufacturing, industrial, B2B, or complex project environments preferred.Proven ability to lead through influence across senior leaders, matrixed teams, and dispersed stakeholders.

• Strong expertise in sales operations, commercial excellence, business performance management, operational excellence, and governance practices within complex cross-functional environments.

• Proven ability to translate strategy into execution through KPI development, performance reporting, executive reviews, project management, process improvement, and risk mitigation.

• Exceptional analytical, financial, communication, and stakeholder management skills, with the ability to influence senior leaders and drive alignment across matrixed teams.

• Results-driven leader who fosters accountability, continuous improvement, change adoption, and data-driven decision-making while delivering measurable business outcomes.

About KONE At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation : • We value your authentic self. 

• Collaborative, creative, and supportive work environment.

• Passionate about safety, quality, and innovation 

• We care about the communities where we live and work. 

Just some of our many benefits include:  • Competitive salary 

• Flexible work schedule 

• Opportunities to learn and grow 

• 401K Employer Match

• 401k Employer Non-elective Contribution 

• Well-being Program

• Medical, Prescription, Dental and Vision Insurance

• Digital Health Solutions & Telehealth

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSAs)

• Employee Family Assistance Program (EFAP)

• Family & Medical Leave

• Parental Leave

• Leave to Care for a Domestic Partner

• Paid Time Off & Holidays

• Company Paid Life and AD&D Insurance

• Supplemental Life and AD&D Insurance  

• Company Paid Short-term and Long-term Disability

• Buy-Up Long-term Disability

• Critical Illness Insurance

• Hospital Indemnity & Accident Insurance

• Identity Theft Protection

• Legal Insurance

• KONE Credit Union

• Tuition Reimburse

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