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Architect Sr - ServiceNow & Platform Architecture

Aep

Columbus, OH | Austin Govt Office, US$99k – $129konsite

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About this role

Job Posting End Date 08-24-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

This role is part of a larger enterprise architecture and technology delivery team focused on designing and implementing solutions that address critical business needs and opportunities. The position is responsible for translating business requirements into practical, scalable technical architectures, spanning application, integration, data, and infrastructure domains, while ensuring non‑functional requirements such as supportability, resiliency, performance, and security are met. 

The role requires a balance of strategic architectural thinking and hands‑on technical execution, with direct involvement in design, deployment, and operational support.  Job Description

As an Architect Sr – ServiceNow & Platform Architecture , you will play a critical role in shaping the future of AEP's enterprise technology landscape. This position combines enterprise architecture, ServiceNow platform leadership, systems engineering, and strategic technology planning to deliver scalable, secure, and resilient solutions that support our business and operational objectives.

  What You'll Do:

Essential Job Functions & Tasks

Enterprise Architecture & Solution Design • Lead the design of end-to-end technical solutions that align business objectives with enterprise technology strategy.

• Translate complex business requirements into scalable architecture solutions across: • Application Architecture

• Integration Architecture

• Data Architecture

• Security, Availability, Performance, Resiliency, and Maintainability

• Develop and champion architecture standards, reusable design patterns, and technology roadmaps.

• Guide both current-state optimization initiatives and future-state transformation efforts across the enterprise.

• Influence platform, infrastructure, and application strategy through architectural leadership and technical expertise.

ServiceNow Platform & CMDB Architecture • Serve as a senior architect and technical leader supporting AEP's enterprise ServiceNow platform and Configuration Management Database (CMDB).

• Drive platform architecture decisions, technical governance, and long-term roadmap development.

• Lead: • Solution architecture and design reviews

• Integration architecture across enterprise platforms

• Technical planning and estimation activities

• Requirements gathering and solution definition

• Ensure ServiceNow solutions are scalable, secure, supportable, and aligned with enterprise architecture principles.

• Evaluate emerging platform capabilities and recommend innovative solutions that enhance business value.

Systems Engineering & Platform Operations • Provide hands-on engineering expertise across the ServiceNow ecosystem and supporting technologies.

• Troubleshoot and resolve complex platform, performance, and integration challenges.

• Support critical platform components including: • ServiceNow Platform

• CMDB

• MID Servers

• Tomcat Application Servers

• Java Application Stacks (JVMs & JSWs)

• Oracle Databases

• Operate across multiple environments including: • Linux

• Windows

• AIX

• Partner with infrastructure, database, application, and cybersecurity teams to ensure high availability, reliability, and operational excellence.

Strategic Leadership & Collaboration • Act as a trusted advisor to business and technology leaders on architecture decisions and platform strategy.

• Collaborate across multiple teams to deliver enterprise-scale solutions that support critical business capabilities.

• Mentor engineers and technical teams while promoting architecture best practices and engineering excellence.

• Research and evaluate emerging technologies, architectural approaches, and industry best practices to continuously improve platform capabilities and operational effectiveness.

Preferred Experience • Enterprise Architecture and Solution Design

• ServiceNow Platform Architecture

• CMDB Strategy and Administration

• ITSM and ITOM Solutions

• Systems Integration Architecture

• Oracle Database Technologies

• Java-Based Application Environments

• Tomcat Administration

• Enterprise Systems Engineering

• Platform Operations and Support

• Infrastructure and Cloud Technologies

• Technical Leadership and Mentoring

Success Traits • Strategic thinker with strong problem-solving capabilities.

• Ability to connect business requirements with scalable technical solutions.

• Strong communication and stakeholder management skills.

• Collaborative leadership approach with a customer-focused mindset.

• Passion for innovation, continuous improvement, and technology modernization.

• Ability to influence teams and drive architectural decisions across the enterprise.

What We're Looking For:

Education requirements are listed below: • Bachelor's degree in computer science, engineering, or related technical field is required. 

Work Experience requirement listed below: • 6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

What You'll Get:

Base Salary $98,993.00 - $128,688.00/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data Compensation Grade:

SP20-008 Compensation Range:

$98,993.00 - $128,688.00 The Physical Demand Level for this job is: S – Sedentary Work: Exe

Salary insight

The midpoint of this range ($114k) is about 34% below the median disclosed salary for Austin roles listed on ForgeApply ($172k across 791 jobs).

Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.

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