Architect - Active Top Secret Clearance with SCI

About this role

About the Job: The Red Hat Services team is looking for an Architect to design and deliver strategic solutions that solve our clients’ business challenges, through technical leadership, hands-on implementation, and enablement of recommended practices. In this role, you will play a key role as a promoter of the adoption of Red Hat's solutions for our customers by using your technical expertise, and interpersonal skills. You’ll need to have a balance of solid technical experience, team leadership, awareness of open source, thorough understanding of business processes, and the ability to identify and solve issues at an enterprise level. Red Hat Consulting offers more than just technical expertise. We're strategic advisers who take a big picture view of our customers’ organizations, understand  their challenges, and help to overcome them with comprehensive, cost-effective solutions. As part of our team, you'll help customers quickly and strategically achieve value while building enterprise-wide capabilities. Being open is core to our technologies and our consulting approach. We are looking for people excited about working with us and growing their careers at Red Hat. We want to be transparent about what would make you most successful in the role, and if you are excited by reading the job description and feel you are suitable for the part, we encourage you to apply. This position requires candidates to work on-site with clients,  so a willingness to travel regularly to customer locations throughout North America is required. Successful applicants must reside in a state where Red Hat is registered to do business and hold an Active Top Secret Clearance with SCI eligibility.

What you will do: • Guide customers in building scalable, optimally managed solutions and adaptable to technological improvements using Red Hat technologies.

• Lead and deliver Services discovery sessions to educate customers on Red Hat technologies and best practices.

• Support the creation and review of task lists, accurately scoping projects and ensuring alignment with customer requirements.

• Provide technical expertise during presales activities.

• Build and maintain solid customer relationships, fostering collaboration and success.

• Clearly articulate the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers and integrate services into customer solutions.

• Provide customer feedback to internal teams to enhance product offerings and services.

• Lead internal initiatives that foster innovation, efficiency, and growth within the Services business.

• Continuously learn, grow, and adapt to new skills and technologies

• Regular travel to client locations, up to weekly according to project needs

What you will bring: 

• 5+ years experience in a solution architect, enterprise architect or technical consultant role

• Track record for creating architectural designs and leading a team on implementation toward successful customer outcomes

• Demonstrated ability to oversee project delivery including collaborating on project timelines and scope of work, identifying stakeholder needs and setting expectations

• Experience working collaboratively across diverse teams and stakeholders

• An ability and desire to mentor and experience with mentoring and coaching team members

• Experience leading teams in workshops, enablement, or engagements

• Associate or Bachelor's degree or higher in computer science or a technical discipline

• Experience leading successful modern cloud platform consulting engagements

• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• Experience utilizing Red Hat Satellite to deploy and manage Red Hat Enterprise Linux systems.

• Experience with Identity Management technologies, including but not limited to Red Hat Identity Manager, Microsoft Active Directory or other identity providers.

• Experience with Red Hat Ansible Automation and automation platforms like Chef and Puppet

• Experience with Red Hat Openshift and/or underlying components like Kubernetes and containers

• Broad and deep technical experience with one or more virtualization and cloud technologies like OpenShift Virtualization, OpenStack, VMWare vSphere, Microsoft Hyper-V, Amazon Web Services (AWS), or Microsoft Azure

• Experience across one or more vertical industry areas

• Demonstrated track record of working in a strategic advisory role to senior IT and business executives, including extensive experience presenting to C-level executives at large firms

• Excellent written and verbal communication and presentation skills

• Willingness to gain Red Hat certifications in the early stages of your career with Red Hat, with current active Red Hat certifications a plus

After joining Red Hat, You will undergo an intensive customized training program on Red Hat technologies and Services solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

In two months, be prepared to join a project team by acquiring the following:

• Learn Red Hat technologies through enablements designed and taught by Red Hat experts and Red Hat certification

• Bring together your existing technical and leadership experience with new knowledge of Red Hat technologies to design and lead solutions for customers

• Gain exposure and collaboration within Red Hat Services & the more prominent organization through everyday networking and community events.

• Successful, collaborative delivery of customer projects as a technical lead through expertise on Red Hat’s technologies

Within six months, support Services on a project by attaining the following: • Successful, collaborative delivery of customer projects as a technical lead through expertise in Red Hat’s technologies.

• Working with sales/account teams to build technical roadmaps for customers who have not yet committed to a Red Hat solution

• Continue

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