AMER Benefits Senior Manager (COE)

About this role

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.  

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary Oversees the strategies, development, implementation, and ongoing management of company total rewards, including compensation, benefits, and recognition programs in partnership with other human resources functions and business leaders. Designs, communicates, implements, and administers globally, regionally, country, and locally relevant compensation and benefit processes and programs aligned to HR strategy and business needs. Performs market reviews and manages benchmarking resources to ensure programs align with market expectations. Models and analyzes financial impact and employee considerations of proposed changes to total rewards programs. Maintains a working knowledge of global, regional, country, and locally relevant legislation and trends that influences total rewards philosophy, program design, and management. Reviews and oversees compensation and benefit compliance and ensures necessary regulatory filings and disclosures are made in accordance with local law and company practice. Responds to escalated total rewards questions while providing education concerning company practices and processes. Manage compensation and benefit activities related to mergers and acquisitions, HRIS systems management, performance management, and other cross-functional human resources projects. Other duties may be performed as assigned.

Responsibilities Regional Benefits Leadership • Lead the deployment and ongoing management of benefits programs across the Americas

• Ensure benefits programs are aligned with global benefits principles while meeting regional market and regulatory requirements

• Act as the senior escalation point for complex benefits issues and program decisions

• Drive a consistent and positive employee benefits experience across the region

Benefits Business Partnering • Serve as the primary benefits advisor to regional leaders and People teams

• Translate global benefits strategies into practical, business-relevant solutions for the region

• Support workforce decisions, organizational changes, and talent initiatives through benefits expertise and recommendations

• Represent the Americas region within the Global Benefits Leadership Team, providing market insights, operational feedback, and recommendations to support global priorities

Benefits Budgeting & Financial Management • Manage regional benefits budgets, forecast, and spend tracking in partnership with Finance

• Monitor benefits cost trends and identify opportunities to improve efficiency and value

• Support annual planning and forecasting activities for benefits programs

• Provide financial insights and recommendations to support regional decision-making

Benefits Administration Platforms & Implementation • Lead the regional design, implementation, testing, and continuous improvement of benefits administration platforms and related processes

• Partner with Global Benefits Programs, People Experience, Payroll, vendors, and project teams to support benefits technology initiatives and enhancements

• Ensure benefits platform configurations accurately reflect plan design, eligibility requirements, and regulatory obligations

• Support user acceptance testing (UAT), annual enrollment readiness, system enhancements, and post-implementation stabilization activities

• Leverage experience with benefits administration platforms such as PlanSource, and familiarity with other solutions, to support effective delivery and employee experience

Market Intelligence & Benefits Optimization • Monitor benefits market trends, legislative developments, and emerging practices across the Americas

• Provide regional insights and recommendations to Global Benefits to inform strategy and program design

• Assess the competitiveness and effectiveness of benefits offerings within the region

• Identify opportunities to enhance employee value while balancing cost and compliance considerations

Mergers, Acquisitions & Integrations (M&A) • Partner with the Reward M&A lead on due diligence and integration activities for M&A transactions within the Americas

• Assess benefits-related risks, liabilities, costs, and harmonization opportunities

• Partner with Global Benefits, Legal, Finance, HR, and external advisors on integration planning and execution

• Support employee transition activities and benefits-related change management during integrations

Governance, Compliance & Vendor Management • Ensure benefits programs comply with applicable regulations and internal governance requirements

• Partner with Legal, Payroll, Finance, and HR teams to manage benefits-related risk

• Oversee regional vendor relationships and support performance management activities

• Support audits, controls, and compliance reviews related to benefits programs

Qualifications Knowledge, Experience & Profile • Significant experience managing benefits programs across the Americas, including healthcare, retirement, wellbeing, and insured benefits

• Strong understanding of benefits regulations, market practices, and vendor management

• Experience managing benefits budgets, forecasting, and financial planning activities

• Demonstrated experience supporting benefits administration platform design, implementation, testing, and optimization

• Hands-on experience with PlanSource and familiarity with other benefits administrati

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