AIM 28 Business Modernization Senior Director - Supply Chain

About this role

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “ Most Admired Company ” in the healthcare wholesaler category by FORTUNE, a “ Best Place to Work ” by the Human Rights Campaign Foundation, and a top  military-friendly company  by Military Friendly. For more info, visit  www.mckesson.com .

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Job Summary

McKesson is seeking to add an AIM 28 Business Modernization Senior Director - Supply Chain

The AIM28 Business Modernization Lead is a critical, high-visibility role responsible for driving AI-enabled transformation across the North American Pharmaceutical Services organization. This leader will challenge the status quo, orchestrate cross-functional modernization efforts, and help the business shift from current to future-state ways of working. They will partner with key business leaders on execution of high-impact initiatives within the AIM28 program and identify opportunities for the adoption of AI and advanced technologies, ensure measurable business outcomes, with a focus on disciplined investment, and create tangible value delivery across assigned domains.

Key Responsibilities

Product Management • Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation.

• Define product vision, problem statements, and success metrics in partnership with business and technical stakeholders.

• Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps.

• Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans.

• Ensure alignment between product strategy, data strategy, and business objectives

Program Leadership & Integration • In partnership with the NAPS business leaders, lead and integrate modernization initiatives across identified Big Bet initiatives.

• Translate business needs into AI use cases and process requirements. Lead work to design future-state processes that integrate AI capabilities (e.g., machine learning, GenAI / LLM, etc.), including identification of data requirements.

• Help drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes.

• Aggregate and synthesize progress ensuring consistency, alignment, and collaboration across initiatives.

• Identify risks, dependencies, and gaps, and proactively resolve or escalate issues to maintain program velocity.

Business Case & Value Realization • Partner with Finance to develop and maintain robust business cases for initiative.

• Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes.

• Identify risks or gaps and proactively escalate or resolve issues to support delivery of expected strategic outcomes and objectives.

Change Leadership & Stakeholder Engagement • Lead cross-functional workshops and discovery sessions to gather input and build consensus.

• Communicate process changes and AI impacts clearly to stakeholders at all levels.

• Act as a change agent, promoting adoption of AI-enabled processes.

• Constructively challenge legacy processes and mindsets, championing new approaches and fostering a culture of continuous improvement.

• Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors.

• Engage and influence top executives, building trust and credibility to drive adoption of modernization initiatives.

• Embed a culture of innovation, business unit–wide change adoption, and strategic alignment.

• Champion AI-enabled transformation to deliver both near-term results and long-term business impact.

Documentation & Governance • Contribute to enterprise process improvement frameworks and best practices.

• Ensure compliance with data governance, privacy, and ethical AI standards.

Innovation & Thought Leadership • Stay current on emerging AI technologies and process improvement methodologies.

• Recommend innovative solutions and pilot new approaches.

• Share insights and lessons learned across the organization.

• Support evaluation of build / buy / partner approaches across technology landscape.

Portfolio

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