Agile Engagement Lead

About this role

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role Who We Are  

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward — pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.   

The Role  

Kyndryl is seeking a dynamic, Agile delivery-focused Senior Scrum Master / Product Owner to support enterprise healthcare clients in modernizing and securing critical technology workflows.  

This role is deeply hands-on and embedded within delivery teams, guiding daily execution while ensuring alignment between product vision, cybersecurity requirements, and business outcomes.  

You will work at the intersection of Agile delivery, product ownership   and cybersecurity operations   -   helping teams deliver secure, scalable solutions that improve workflow efficiency and risk posture within complex healthcare environments.  

Key Responsibilities  

• Partner with key stakeholders, business teams, and technical leads to define priorities, acceptance criteria, and release plans  

• Ensure alignment between product roadmap, business objectives, and operational workflows  

• Collaborate across cross-functional teams including engineering, security, operations, compliance, and business stakeholders  

• Serve as a hands-on Scrum Master and Product Owner for Agile teams delivering cybersecurity workflow solutions  

• Facilitate all core Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, retrospectives) and ensure high team performance  

• Own and manage the product backlog, translating cybersecurity and business requirements into clear, actionable user stories  

• Drive sprint execution, remove impediments, and ensure continuous delivery of high-quality increments  

• Support adoption of Agile best practices, tooling (e.g., Jira), and team-level metrics (velocity, cycle time, quality)  

• Continuously improve team performance through coaching, feedback loops, and data-driven insights  

• Ensure deliverables meet regulatory, compliance, and enterprise security standards relevant to healthcare environments  

• Contribute to documentation, knowledge sharing, and repeatable Agile delivery practices  

Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of  vaccination  to align with their respective COVID-19  vaccination  policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are Why Kyndryl: We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Experience

• 10+   years of experience as a   Senior   Scrum Master   and/or Agile Coach  

• 10 + years of experience as a   Product Owner   or Business Analyst  

• Proven experience managing Agile backlogs and delivering within Scrum or Kanban frameworks  

• Hands-on experience facilitating Agile ceremonies and driving sprint execution  

• Experience working with cybersecurity or security-related workflows (e.g., incident management, risk remediation, access controls)  

• Experience working in healthcare or other highly regulated environments  

• Strong ability to translate business and technical requirements into clear user stories and acceptance criteria  

• Experience using Agile tools such as Jira, Azure DevOps, or similar  

• Strong stakeholder management and communication skills across business and technical teams  

• Ability to identify and remove blockers to maintain team velocity and predictability  

Preferred Technical and Professional Experience  

• Certification such as   Scaled Agilist (SAFe SA)   Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Certified Scrum Produc

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