Administrative Assistant

About this role

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!

Title: Administrative Assistant (formal title is Office Experience Assistant)

Location: Atlanta, Georgia (3x a week in office required)

Experience: Associate Level

Job Function: Human Resources

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

We are seeking an organized, proactive, and culture-driven Office Experience Administrator to support the daily operations and employee experience within our Atlanta office and global teams. This role is responsible for creating a welcoming, organized, and engaging workplace environment where employees, executives, and visitors feel supported.

In addition to managing office operations, this person will play a key role in coordinating workplace experiences, employee engagement initiatives, and culture-building activities that strengthen connection and collaboration across the organization. The ideal candidate is highly organized, service-oriented, self-directed, and passionate about creating a positive employee experience.

Applicants must be legally authorized to work in the United States.

Responsibilities

• Be on-site at least three days per week to support employees, maintain office operations, and serve as the primary workplace contact.

• Manage day-to-day office operations, ensuring a clean, organized, and welcoming environment for employees, executives, and visitors.

• Oversee office supplies, vendors, procurement, deliveries, mail, building access, and parking management.

• Coordinate catering, meals, office hospitality, and meeting logistics, including setup and cleanup.

• Support workplace experience initiatives, including team events, employee activities, office communications, and event ticket management.

• Promote employee engagement by supporting Culture Ambassador initiatives, KEY Leaders, DIVERSE Networks, Water Cooler activities, and recognition programs.

• Manage rewards & recognition administration, including monthly expenses, award allocations, and related requests.

• Provide administrative support to HR, executives, and cross-functional teams, including scheduling, expense coordination, shipping, organization, platform administration and ad hoc requests.

• Support a positive workplace culture by creating engaging employee experiences and ensuring smooth office operations.

Skills and Qualifications

• Prior experience in an administrative, office management, workplace experience, or employee engagement role preferred.

• Ability to self-manage, prioritize tasks, and work independently in a fast-paced environment.

• Strong organizational skills with excellent attention to detail.

• Professional, dependable, and service-oriented mindset.

• Passion for employee experience, workplace culture, and creating meaningful connections.

• Comfortable balancing daily operational responsibilities with employee engagement initiatives and events.

• Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization.

• Familiarity with Microsoft Office tools, calendars, expense platforms, and administrative systems.

Work Environment

• On-site (hybrid) role supporting the Atlanta office environment.

• Collaborative, people-focused culture with opportunities to contribute to employee engagement and workplace experience initiatives.

• Regular interaction with employees, executives, vendors, and visitors.

• Role requires a hands-on approach to maintaining office operations and creating a positive workplace experience.

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. 

Here are just some of the initiatives that make our culture special:  

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.

• Comprehensive benefit coverage globally.

• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.

• Competitive time off globally.

• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.

• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.

• The Keyfactor Alliance Program to support DEIB efforts.

• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.

• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.

• Monthly Talent development and Cross Functional meetings to support professional development.

• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.   

We deliver security software and solutions where trust and openness are of the highest importance for our

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