Account Manager

About this role

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We’ve amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the curve and create a safer digital landscape for our partners, and we think adding an Account Manager will up our cyber game.

The Account Manager is responsible for generating sales, developing and maintaining long-term relationships with assigned accounts, and will be the point of contact for assigned customers. This role requires experience working complex and strategic sales in SMB markets to drive significant growth.

What you’ll be doing.

• Generate sales among client accounts, including upsetting and cross-selling

• Operates as the point of contact for assigned customers

• Develop and maintain long-term relationships with accounts

• Make sure clients receive requested products and services in a timely fashion

• Communicates client needs and demands to employer company

• Forecasts and tracks client account metrics

• Manage projects within client relationships, working to carry out client goals while meeting company goals

• Identifies opportunities to grow business with existing clients

• Coordinate with staff members working on the same account to ensure consistent service

• Collaborate with sales team to reach prospective clients

• Service multiple clients concurrently, often meeting deadlines

• Keep records of client transactions

What does it take to succeed in this role?

• Bachelor’s degree (preferred) with 4+ years of technology sales experience.

• Cybersecurity experience is a plus.

• Knowledge of common information technology terms, processes, and functions.

• Experience selling and upselling SAAS solutions.

• Experience with managed service and managed security service providers required.

• A track record for consistently meeting and/or exceeding individual sales quotas.

What are desirables?

• Project Management Skills

• Ability to Communicate Client Needs with Staff

• Talent for influencing client management

• Ability to Manage Multiple Projects and Relationships Simultaneously

• Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills

Work Arrangement This is a remote position based in the United States. At this time, we are not hiring candidates who require visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.

How we work.

Our 3 values define how we operate internally as well as externally:

Vision - We embrace a forward-thinking mindset. Our team has a clear and inspiring picture of the future that helps drive our decisions towards creating and delivering world-class security services.

Velocity - We have a bias for action. We move swiftly and with purpose toward our goals and objectives and can easily adapt (and adjust) along the way.

Vigilance – We foster a culture of proactive awareness for our company and our customers, who trust us to be an extension of their team. We are always looking for areas where we can innovate, improve, fix, transform and revolutionize, which ensures the protection, safety and success of everyone at SilverSky.

Individuals that can act intelligently and confidently without an ego will thrive.

If this opportunity sounds interesting and you are passionate about redefining how the world thinks about cyber security, we want to hear from you. Apply now if you are interested in learning more about how we can change the rules of engagement, together.

About SilverSky

We are a global cyber security company with more than 20 years of professional experience in the industry. Our 300+ employees are on a mission to protect our customers with comprehensive, adaptive security services that maximize technology and automate responses, while empowering security analysts to hunt for threats, react and respond immediately. It’s the human enhanced response that differentiates SilverSky and allows us to create the most comprehensive managed detection and response (MxDR) solution in the industry by delivering on our Vision , Velocity , Vigilance philosophy. Follow us on X and LinkedIn to learn more.

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