A Shift DC Training Coordinator

About this role

GENERAL NATURE OF POSITION: The DC Training Coordinator is responsible for maintaining accurate training records, ensuring audit readiness, and supporting training governance across Distribution Center Operations. This role resides within the Training Department and serves as a key control point for documentation accuracy, training validation, and standard work integrity.

The DC Training Coordinator applies Good Documentation Practices (GDP) to ensure training records, evaluations, and standard work materials are complete, accurate, and audit-ready at all times. The role is responsible for conducting post-training evaluations to verify competency, adherence to standard work, and training effectiveness.

In addition, the DC Training Coordinator is responsible for authoring, reviewing, and maintaining Standard Work Instructions (SWIs). This requires fluency in written and spoken English to clearly document processes, safety requirements, and execution standards in a manner that is consistent, understandable, and usable by the operation.

The DC Training Coordinator assists Distribution Center Operations while maintaining primary accountability for training records, evaluations, and standard work accuracy. The role also supports labor measurement activities and continuous improvement initiatives in collaboration with Operations and functional partners.

ESSENTIAL FUNCTIONS, INCLUDE, BUT NOT LIMITED TO Training Records & Audit Readiness: Maintain accurate, complete, and compliant training records in accordance with Good Documentation Practices (GDP). Ensure documentation is audit-ready at all times and proactively address gaps, discrepancies, or compliance risks. Training Evaluations & Competency Verification: Conduct post-training evaluations to verify associate competency, adherence to standard work, and training effectiveness. Document evaluation results and communicate findings to Training and Operations leadership as appropriate. Standard Work Instruction (SWI) Development: Author, review, and maintain Standard Work Instructions to ensure processes are clearly documented, current, and aligned with operational execution. Ensure SWIs meet documentation standards and are written clearly in English for consistent understanding and use. Engineering Support: Provide engineering support through labor measurement activities, including MOST-based time studies, to assist with labor standards, productivity analysis, and process optimization. Support User Acceptance Testing (UAT) for systems, tools, or process changes by validating functionality, usability, and alignment with standard work and training requirements. Continuous Improvement Support: Support continuous improvement initiatives by assisting with process observation, data collection, root cause analysis, and validation of improvement actions in collaboration with Operations and functional partners. Operational Support: Assist Distribution Center Operations while maintaining primary responsibility for training documentation, evaluations, and standard work accuracy.

% OF TIME ESSENTIAL JOB FUNCTIONS: List in order of importance, the 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%. 40% Training Evaluations & Standard Work Instruction (SWI) Management Conduct post-training evaluations to verify competency and adherence to standard work. Author, review, and maintain Standard Work Instructions (SWIs) to ensure processes are clearly documented, current, and aligned with operational execution. 25% Training Records, GDP Compliance & Audit Readiness Maintain accurate and compliant training records in accordance with Good Documentation Practices (GDP). Monitor documentation completeness, address gaps or discrepancies, and ensure training records remain audit-ready at all times. 15% Operational Support Assist Distribution Center Operations while maintaining primary accountability for training documentation, evaluations, and standard work accuracy. 10% Engineering Support (Labor Measurement & UAT) Provide engineering support through labor measurement activities, including MOST-based time studies, to assist with labor standards, productivity analysis, and process optimization. Support User Acceptance Testing (UAT) for systems, tools, or process changes by validating functionality, usability, and alignment with standard work and training requirements. 10% Continuous Improvement Support Support continuous improvement initiatives through process observation, data collection, analysis support, and validation of improvement actions in collaboration with Operations and functional partners.

QUALIFICATIONS: Required qualifications needed in order to successfully perform the duties and responsibilities of this position. Education/Certifications:

· High school diploma or equivalent required · MOST certification required within one (1) year of starting in the role · Lean or Continuous Improvement certifications preferred · Six Sigma certification (Yellow Belt or higher) preferred

Work Experience:

· Experience in distribution center or warehouse operations · Experience maintaining training records and documentation in a regulated or audit-driven environment · Experience conducting training evaluations or competency assessments · Experience authoring or maintaining Standard Work Instructions or procedural documentation · Experience supporting process improvement or operational analysis initiatives

Skills/Competencies: SPECIAL SKILLS/REQUIREMENTS:

· Strong working knowledge of Good Documentation Practices (GDP) · Ability to read, write, and clearly communicate in English · Bi-lingual (English/Spanish) preferred · Ability to accurately document processes and standards · Strong attention to detail and documentation accuracy · Ability to interpret and apply standard work consistently · Strong observational and analytical skills · Ability to collaborate effectively with Training, Operations, and functional part

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