2027 Summer Key Technology & Services: Security, Business & Strategy Track Internship- Cleveland

About this role

Location: 4910 Tiedeman Road, Brooklyn Ohio

2027 Key Technology & Services: Security, Business & Strategy Track Internship   -   Cleveland, OH

Program Duration:   May-August 202 7  

KeyBank Technology and Services Overview  

Key Technology & Services (KTS) is KeyBank’s enterprise shared ‑ services organization, uniting technology, operations, and servicing functions to support business partners and clients across all   lines   of business. As a forward ‑ thinking team of more than 5,000 talented professionals, KTS brings the future of banking to life by delivering efficient, reliable, and secure technology while driving innovation that creates competitive distinction.  

Enterprise Security Services Overview  

As part of the KTS Organization, Enterprise Security Services (ESS)   offers an inclusive and equitable workforce that empowers our teams to deliver proactive and responsive security and investigative services that protect Key’s communities, clients, and employees. By leveraging a diverse range of expertise - including, but not limited to, information security, operations, and data analytics, we strengthen our ability to identify risks, enhance operational resilience, and provide insights that drive smarter, safer decision ‑ making. This multidisciplinary foundation enables us to safeguard our organization with precision, innovation, and integrity.  

Key Technology and Services Internship Program   

Our summer internship program spans 10 .5   weeks in duration and allows you to work alongside KeyBank’s experts within Key Technology, Operations & Services (KTS). The internship provides an opportunity to get hands-on experience with our innovative security teams. Our internships will equip you with competitive skills, valuable networking and mentoring.    

Opportunities for   Intern placements :    

Enterprise Fraud Services (EFS)   -   Enterprise Fraud Services is responsible for developing Key’s holistic fraud defense strategy and the various related components needed to enhance the effectiveness of Key’s fraud programs.    

Teams Include:   Fraud Investigations, Fraud Detection Strategies and Analytics, EFS Solutions, Fraud Operations, Client Prote ction,   Client Identity & Access Management  

Skillsets:   

• Interest in using data to solve problems  

• Curiosity about fraud, risk, and banking protections  

• Comfortable working with numbers and Excel  

• Ability to learn processes and spot improvements  

• Clear written and verbal communication  

• Collaborative, team ‑ oriented mindset  

• Professional and trustworthy with sensitive information  

• Adaptable and eager to learn  

Physical Security Solutions   -   Define and enforce physical security standards, respond to and manage critical events, provide executive security and protection services, conduct assessments, and coordinate electronic and physical security needs for all facilities.  

Teams Include:   Physical Security Management, Operations Support, Process and Controls, Executive Security  

Skillsets:  

• Strong multitasking capabilities  

• Strategic and critical thinking  

• Clear, effective communication  

• Strong collaboration across teams  

• Analytical problem-solving  

Security Portfolio & Issues Management Office   -   Responsible for supporting Key’s overall Security strategy by providing centralized management of Key’s security portfolio projects and fraud-related compliance issues.  We work closely with business, technology, and risk teams to make sure work stays on track; progress is clearly reported, and any issues are identified early and escalated when needed.  

Teams Include : Security Portfolio Management & Fraud Issues Management    

Skillsets:    

• Project Management  

• Business Analysis  

• IT Systems Analysis  

• Data Analysis  

ESS Business Management   -   The ESS Business Management team’s primary responsibilities include, but are not limited to, coordinating Enterprise Security Services (ESS) program-level activities for Information Security, Fraud and Physical Security teams (e.g., business unit review, townhalls, business continuity plans, risk surveys, line of business updates, etc.), delivering Security Education & Awareness to employees and clients, and data insights & reporting.  

Teams Include:   Data & Business Intelligence, Security Education and Awareness  

Skillsets:  

• Clear written and verbal communication  

• Collaborative, team-oriented mindset  

• Knowledge of security, fraud, and risk concepts  

• Strong coordination and organizational skills  

• Ability to analyze data and produce reports  

• Comfortable working across teams  

• Detail   oriented   

• Marketing  

What our program offers you:  

• Work experience alongside industry experts and professionals on critical projects   or operational support  

• Exposure to KeyBank and Key Technology, Operations & Services  

• Grow your professional network  

• Training and learning opportunities:   

• On-the-job training; Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA   

• Enhancing soft skills,   business acumen,   problem resolution and critical thinking   

• Opportunity to analyze customer transaction and profile data to identify Suspicious activity and report to appropriate law enforcement agency  

• Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS  

• Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program.   Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience ,   and business demand.  

Qualifications  

• Must have completed at least three yea

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